Mibew
Mibew is an open-source live chat software for websites. It allows website visitors to chat with site operators in real-time. Mibew is lightweight, customizable, and easy to integrate.
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live-chat
customer-support
messaging
Mibew: Open-Source Live Chat Software for Website Visitors
Lightweight, customizable, and easy to integrate, Mibew allows website visitors to chat with site operators in real-time.
What is Mibew?
Mibew is an open-source live chat application developed to enable real-time communication between website visitors and site operators. It provides a chat widget that can be easily integrated into any website to allow visitors to start chats and get their questions answered instantly.
As an open-source solution, Mibew is free to use and customizable. It has a simple, clean interface on both visitor and operator sides. For visitors, Mibew provides an eye-catching chat widget that invites them to start conversations. For operators, it gives a chat dashboard to monitor and respond to incoming messages.
Being a lightweight PHP/JavaScript-based app, Mibew doesn't require much server resources. It works well with shared hosting plans which makes it scalable. Other notable features include support for multiple operators, client IDs to identify visitors, various cosmetic customizations, language translations, chat history tracking, and more.
Overall, Mibew is an ideal live chat platform for small and medium-sized websites. It allows businesses to enhance customer experience by enabling real-time assistance for visitors at no additional cost.
Mibew Features
Features
- Real-time visitor monitoring
- Operator-visitor chat
- File transfers
- Customizable interface
- Multilingual support
- Mobile support
- Integration with CRM systems
- Chat history and transcripts
- Canned responses
- Chat invitations
- Visitor blocking
- Chat statistics and analytics
Pricing
- Open Source
Pros
Open source and free
Lightweight and fast
Easy to install and configure
Highly customizable
Good community support
Cons
Limited features compared to paid solutions
Lacks advanced analytics
No native mobile apps
Requires self-hosting
Official Links
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