What is REVE Chat?
REVE Chat is a feature-rich live chat software designed for businesses to improve customer service and increase sales. It enables companies to communicate with potential customers visiting their website through real-time messaging.
Some key features of REVE Chat include:
- Real-time visitor monitoring to see who is on your website
- Chat history and transcripts for improving customer support workflows
- Canned responses to answer common questions faster
- Chat transfer to assign chats to specific agents
- Customizable chat widgets to match your branding
- Mobile-optimized chat for smartphones and tablets
- Built-in analytics and reports to measure chat performance
- Integration with popular CRM, CMS, and help desk platforms
- Multi-lingual chat in over 100 languages
REVE Chat aims to help sales and customer support teams increase lead conversion, deliver quicker responses, reduce wait times, lower cart abandonment, and improve satisfaction through personalized live chat communication.