Chaskiq vs REVE Chat

Struggling to choose between Chaskiq and REVE Chat? Both products offer unique advantages, making it a tough decision.

Chaskiq is a Social & Communications solution with tags like live-chat, email, messaging, customer-support.

It boasts features such as Live Chat, Email Marketing, Help Desk, Knowledge Base, Conversation Funnels, Team Inboxes, Automation, Integrations, Custom Bots, Real-Time Analytics and pros including Open source and self-hosted, Highly customizable, Good selection of features, Active development community, Affordable pricing.

On the other hand, REVE Chat is a Social & Communications product tagged with customer-service, chat, realtime, analytics.

Its standout features include Real-time visitor monitoring, Live chat, Chat history, Canned responses, Chat transfer, Analytics, and it shines with pros like Easy to use interface, Multiple chat agents support, Customizable chat widget, Canned responses save time, Detailed analytics and reports.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Chaskiq

Chaskiq

Chaskiq is an open-source alternative to Intercom, providing similar features for managing conversations with customers. It allows businesses to communicate with customers via live chat, email, and messaging platforms.

Categories:
Social & Communications Customer Engagement
live-chat email messaging customer-support

Chaskiq Features

  1. Live Chat
  2. Email Marketing
  3. Help Desk
  4. Knowledge Base
  5. Conversation Funnels
  6. Team Inboxes
  7. Automation
  8. Integrations
  9. Custom Bots
  10. Real-Time Analytics

Pricing

  • Open Source
  • Freemium
  • Custom Pricing

Pros

Open source and self-hosted

Highly customizable

Good selection of features

Active development community

Affordable pricing

Cons

Steeper learning curve than SaaS alternatives

Limited native integrations

Less polished UI than competitors

Lacks some advanced features of paid tools

REVE Chat

REVE Chat

REVE Chat is a customer service chat software that allows companies to interact with website visitors in real-time through live chat. It provides features like real-time visitor monitoring, chat history, canned responses, chat transfer, and analytics.

Categories:
Social & Communications Live Chat
customer-service chat realtime analytics

REVE Chat Features

  1. Real-time visitor monitoring
  2. Live chat
  3. Chat history
  4. Canned responses
  5. Chat transfer
  6. Analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Multiple chat agents support

Customizable chat widget

Canned responses save time

Detailed analytics and reports

Cons

Limited third-party integrations

No phone or email support

Lack of advanced features like co-browsing