Userlike vs REVE Chat

Struggling to choose between Userlike and REVE Chat? Both products offer unique advantages, making it a tough decision.

Userlike is a Online Services solution with tags like live-chat, email-support, knowledge-base, analytics, customer-service.

It boasts features such as Live Chat, Email Support, Knowledge Base, Analytics, Chatbots, Team Inboxes, Canned Responses and pros including Easy to use interface, Multiple support channels, Customizable chat widgets, Detailed analytics and reports, Chatbot automation, Team collaboration features.

On the other hand, REVE Chat is a Social & Communications product tagged with customer-service, chat, realtime, analytics.

Its standout features include Real-time visitor monitoring, Live chat, Chat history, Canned responses, Chat transfer, Analytics, and it shines with pros like Easy to use interface, Multiple chat agents support, Customizable chat widget, Canned responses save time, Detailed analytics and reports.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Userlike

Userlike

Userlike is a customer service software that provides live chat, email support, knowledge base, and analytics. It allows businesses to communicate with customers in real-time via chat widgets on their website.

Categories:
Online Services Customer Service
live-chat email-support knowledge-base analytics customer-service

Userlike Features

  1. Live Chat
  2. Email Support
  3. Knowledge Base
  4. Analytics
  5. Chatbots
  6. Team Inboxes
  7. Canned Responses

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Multiple support channels

Customizable chat widgets

Detailed analytics and reports

Chatbot automation

Team collaboration features

Cons

Limited features in basic plan

Can be pricey for larger teams

Chatbot building requires technical knowledge

Lacks phone support channel

REVE Chat

REVE Chat

REVE Chat is a customer service chat software that allows companies to interact with website visitors in real-time through live chat. It provides features like real-time visitor monitoring, chat history, canned responses, chat transfer, and analytics.

Categories:
Social & Communications Live Chat
customer-service chat realtime analytics

REVE Chat Features

  1. Real-time visitor monitoring
  2. Live chat
  3. Chat history
  4. Canned responses
  5. Chat transfer
  6. Analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Multiple chat agents support

Customizable chat widget

Canned responses save time

Detailed analytics and reports

Cons

Limited third-party integrations

No phone or email support

Lack of advanced features like co-browsing