Pure Chat vs REVE Chat

Struggling to choose between Pure Chat and REVE Chat? Both products offer unique advantages, making it a tough decision.

Pure Chat is a Social & Communications solution with tags like live-chat, realtime-chat, customer-support, visitor-tracking.

It boasts features such as Unlimited agents, Canned responses, Visitor tracking, Custom branding, Integrations with CRM and help desk tools and pros including Easy to use interface, Multiple integration options, Good value for money.

On the other hand, REVE Chat is a Social & Communications product tagged with customer-service, chat, realtime, analytics.

Its standout features include Real-time visitor monitoring, Live chat, Chat history, Canned responses, Chat transfer, Analytics, and it shines with pros like Easy to use interface, Multiple chat agents support, Customizable chat widget, Canned responses save time, Detailed analytics and reports.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Pure Chat

Pure Chat

Pure Chat is a live chat software that allows websites to communicate with visitors in real-time. It offers features like unlimited agents, canned responses, visitor tracking, custom branding, and integrations with popular CRM and help desk tools.

Categories:
live-chat realtime-chat customer-support visitor-tracking

Pure Chat Features

  1. Unlimited agents
  2. Canned responses
  3. Visitor tracking
  4. Custom branding
  5. Integrations with CRM and help desk tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Multiple integration options

Good value for money

Cons

Limited customization options

No video or voice chat

Basic reporting features


REVE Chat

REVE Chat

REVE Chat is a customer service chat software that allows companies to interact with website visitors in real-time through live chat. It provides features like real-time visitor monitoring, chat history, canned responses, chat transfer, and analytics.

Categories:
customer-service chat realtime analytics

REVE Chat Features

  1. Real-time visitor monitoring
  2. Live chat
  3. Chat history
  4. Canned responses
  5. Chat transfer
  6. Analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Multiple chat agents support

Customizable chat widget

Canned responses save time

Detailed analytics and reports

Cons

Limited third-party integrations

No phone or email support

Lack of advanced features like co-browsing