LiveCall vs Pure Chat

Struggling to choose between LiveCall and Pure Chat? Both products offer unique advantages, making it a tough decision.

LiveCall is a Business & Commerce solution with tags like cloudbased, call-center, phone-system, small-business, automatic-call-distribution, interactive-voice-response, call-recording, analytics, crm-integration.

It boasts features such as Cloud-based call center, Automatic call distribution, Interactive voice response, Call recording, Performance analytics, CRM integration and pros including Easy to set up and use, Scalable, Good call quality, Many integration options, Detailed analytics and reporting.

On the other hand, Pure Chat is a Social & Communications product tagged with live-chat, realtime-chat, customer-support, visitor-tracking.

Its standout features include Unlimited agents, Canned responses, Visitor tracking, Custom branding, Integrations with CRM and help desk tools, and it shines with pros like Easy to use interface, Multiple integration options, Good value for money.

Feature	LiveCall	Pure Chat
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Social & Communications

Product Overview

LiveCall

Description: LiveCall is a cloud-based call center and phone system designed for small businesses. It provides features like automatic call distribution, interactive voice response, call recording, performance analytics, and integration with CRM software.

Pure Chat

Description: Pure Chat is a live chat software that allows websites to communicate with visitors in real-time. It offers features like unlimited agents, canned responses, visitor tracking, custom branding, and integrations with popular CRM and help desk tools.

Key Features Comparison

LiveCall Features

• Cloud-based call center
• Automatic call distribution
• Interactive voice response
• Call recording
• Performance analytics
• CRM integration

Pure Chat Features

• Unlimited agents
• Canned responses
• Visitor tracking
• Custom branding
• Integrations with CRM and help desk tools

Pros & Cons Analysis

LiveCall

Pros

• Easy to set up and use
• Scalable
• Good call quality
• Many integration options
• Detailed analytics and reporting

Cons

• Can be expensive for large teams
• Limited customization options
• No video conferencing

Pure Chat

Pros

• Easy to use interface
• Multiple integration options
• Good value for money

Cons

• Limited customization options
• No video or voice chat
• Basic reporting features

Pricing Comparison

LiveCall

• Subscription-Based

Pure Chat

• Freemium
• Subscription-Based