Pure Chat vs tawk.to

Struggling to choose between Pure Chat and tawk.to? Both products offer unique advantages, making it a tough decision.

Pure Chat is a Social & Communications solution with tags like live-chat, realtime-chat, customer-support, visitor-tracking.

It boasts features such as Unlimited agents, Canned responses, Visitor tracking, Custom branding, Integrations with CRM and help desk tools and pros including Easy to use interface, Multiple integration options, Good value for money.

On the other hand, tawk.to is a Online Services product tagged with chat, live-chat, customer-support.

Its standout features include Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations, and it shines with pros like Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Pure Chat

Pure Chat

Pure Chat is a live chat software that allows websites to communicate with visitors in real-time. It offers features like unlimited agents, canned responses, visitor tracking, custom branding, and integrations with popular CRM and help desk tools.

Categories:
live-chat realtime-chat customer-support visitor-tracking

Pure Chat Features

  1. Unlimited agents
  2. Canned responses
  3. Visitor tracking
  4. Custom branding
  5. Integrations with CRM and help desk tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Multiple integration options

Good value for money

Cons

Limited customization options

No video or voice chat

Basic reporting features


tawk.to

tawk.to

tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Categories:
chat live-chat customer-support

Tawk.to Features

  1. Real-time messaging
  2. Customizable widgets
  3. Visitor analytics
  4. Multi-agent support
  5. File sharing
  6. Canned responses
  7. Mobile app
  8. Third-party integrations

Pricing

  • Freemium

Pros

Free basic plan

Easy to set up

No downloads required

Customizable interface

Good for small businesses

Cons

Limited features in free version

Can be slow at times

No video/voice calling

Limited customization in free plan