Converse.JS vs tawk.to

Struggling to choose between Converse.JS and tawk.to? Both products offer unique advantages, making it a tough decision.

Converse.JS is a Social & Communications solution with tags like xmpp, chat, messaging, open-source.

It boasts features such as Real-time messaging, Cross-platform support, Group chats, File transfers, Message archiving, Customizable interface and pros including Open source, Easy to integrate, Supports many XMPP features, Active development community, Customizable and extensible.

On the other hand, tawk.to is a Online Services product tagged with chat, live-chat, customer-support.

Its standout features include Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations, and it shines with pros like Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Converse.JS

Converse.JS

Converse.js is an open-source web messaging client for XMPP that enables users to chat across various platforms. It provides features like group chats, file transfers, and more with an easy-to-use web interface.

Categories:
Social & Communications Instant Messaging
xmpp chat messaging open-source

Converse.JS Features

  1. Real-time messaging
  2. Cross-platform support
  3. Group chats
  4. File transfers
  5. Message archiving
  6. Customizable interface

Pricing

  • Open Source

Pros

Open source

Easy to integrate

Supports many XMPP features

Active development community

Customizable and extensible

Cons

Limited native mobile support

Steep learning curve

Requires running an XMPP server

Lacks some features of proprietary options

tawk.to

tawk.to

tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Categories:
Online Services Live Chat
chat live-chat customer-support

Tawk.to Features

  1. Real-time messaging
  2. Customizable widgets
  3. Visitor analytics
  4. Multi-agent support
  5. File sharing
  6. Canned responses
  7. Mobile app
  8. Third-party integrations

Pricing

  • Freemium

Pros

Free basic plan

Easy to set up

No downloads required

Customizable interface

Good for small businesses

Cons

Limited features in free version

Can be slow at times

No video/voice calling

Limited customization in free plan