LiveZilla
LiveZilla is an open-source live chat software that allows websites to communicate with visitors in real-time. It offers features like unlimited agents, file transfers, typing indicators, canned responses, and custom APIs.
LiveZilla: Real-Time Live Chat Software for Unlimited Agents
Open-source live chat software with features like file transfers, typing indicators, and custom APIs for seamless communication with visitors.
What is LiveZilla?
LiveZilla is a feature-rich open-source live chat software used by over 50,000 websites. It enables real-time communication between businesses and website visitors to provide instant support and increase sales.
Key features of LiveZilla include:
- Unlimited agents and chats
- Proactive chat invitations
- File transfers
- CRM integration
- Customizable chat boxes
- SSL encryption
- Mobile apps
- Typing indicators and canned responses
- Web-based agent console
- Reporting and analytics
- Multilingual support
- REST APIs for integration
LiveZilla is available in both hosted and self-hosted options. The self-hosted open-source LiveZilla Community version is free with no limits. Paid versions add features like more customization, dedicated servers, priority email support, etc.
Overall, LiveZilla is an excellent affordable live chat software for websites looking to engage visitors in real-time and provide prompt customer service.
LiveZilla Features
Features
- Unlimited agents
- File transfers
- Typing indicators
- Canned responses
- Custom APIs
- Real-time visitor monitoring
- Chat transfer
- Customizable interface
- Multilingual support
Pricing
- Open Source
- Freemium
Pros
Open source and free
Highly customizable
Good selection of features
Active development community
Works well for small businesses
Cons
Can be difficult to setup and configure
Lacks some features of paid alternatives
Limited scalability for large businesses
Basic reporting capabilities
Official Links
Reviews & Ratings
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