LiveZilla
LiveZilla is an open-source live chat software that allows websites to communicate with visitors in real-time. It offers features like unlimited agents, file transfers, typing indicators, canned responses, and custom APIs.
chat
live-chat
customer-support
messaging
LiveZilla: Real-Time Live Chat Software for Unlimited Agents
Open-source live chat software with features like file transfers, typing indicators, and custom APIs for seamless communication with visitors.
What is LiveZilla?
LiveZilla is a feature-rich open-source live chat software used by over 50,000 websites. It enables real-time communication between businesses and website visitors to provide instant support and increase sales.
Key features of LiveZilla include:
- Unlimited agents and chats
- Proactive chat invitations
- File transfers
- CRM integration
- Customizable chat boxes
- SSL encryption
- Mobile apps
- Typing indicators and canned responses
- Web-based agent console
- Reporting and analytics
- Multilingual support
- REST APIs for integration
LiveZilla is available in both hosted and self-hosted options. The self-hosted open-source LiveZilla Community version is free with no limits. Paid versions add features like more customization, dedicated servers, priority email support, etc.
Overall, LiveZilla is an excellent affordable live chat software for websites looking to engage visitors in real-time and provide prompt customer service.
LiveZilla Features
Features
- Unlimited agents
- File transfers
- Typing indicators
- Canned responses
- Custom APIs
- Real-time visitor monitoring
- Chat transfer
- Customizable interface
- Multilingual support
Pricing
- Open Source
- Freemium
Pros
Open source and free
Highly customizable
Good selection of features
Active development community
Works well for small businesses
Cons
Can be difficult to setup and configure
Lacks some features of paid alternatives
Limited scalability for large businesses
Basic reporting capabilities
Official Links
The Best LiveZilla Alternatives
Top Social & Communications and Live Chat and other similar apps like LiveZilla
Here are some alternatives to LiveZilla:
Suggest an alternative ❐
Chatwoot
Chatwoot is an open-source customer engagement platform and live chat application for sales and support teams. It provides businesses with the ability to connect with visitors and customers in real-time through their website, mobile app, or messaging platform.Some of the key features Chatwoot offers include:Unlimited agents - Allow an unlimited...
Tawk.to
tawk.to is a popular free live chat software designed for websites to communicate with visitors in real-time. Some key features of tawk.to include:Easy setup without needing to download any software - it can be embedded right into a websiteCustomizable chat widgets to match a website's brandingVisitor analytics to understand chat...
Intercom
Intercom is a popular customer messaging and engagement platform used by over 25,000 businesses worldwide. It allows companies to communicate with customers directly within their own apps and websites via messaging channels like chat, email, and conversational bots.Key features of Intercom include:Messenger and in-app chat - Talk to customers in...
Zendesk Chat
Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.Key features of Zendesk Chat include:Live chat widget for websites and mobile appsMessaging...
LiveAgent
LiveAgent is a feature-rich cloud-based customer service software designed to help businesses deliver exceptional omni-channel customer support. It allows companies to interact with customers seamlessly across multiple communication channels including live chat, email, social media, SMS messaging, call center support, helpdesk ticketing system, and more from a unified agent desktop.Key...
JivoChat
JivoChat is a feature-rich live chat software designed for websites of all sizes. It allows website owners to interact with visitors in real-time through chat windows to provide support, answers, and guidance.Key features of JivoChat include:Real-time visitor monitoring to see who is on your websiteChatbots to automate conversations and save...
Userlike
Userlike is a cloud-based customer service software designed for small and medium sized businesses. It provides a suite of features to help companies support their customers across multiple channels.Some of the key features of Userlike include:Live chat - Chat widgets can be installed on company websites allowing customers to get...
ProProfs Chat
ProProfs Chat is a feature-rich live chat software designed for businesses of all sizes. It allows companies to instantly communicate with visitors on their website via chat in order to provide support, qualify leads, and boost sales.Key features of ProProfs Chat include:Unlimited agents - Allow an unlimited number of agents...
Mibew
Mibew is an open-source live chat application developed to enable real-time communication between website visitors and site operators. It provides a chat widget that can be easily integrated into any website to allow visitors to start chats and get their questions answered instantly.As an open-source solution, Mibew is free to...
Trackaview
Trackaview is a user-friendly web analytics platform designed to help website owners and marketers understand visitor traffic and behavior on their sites. Some key features of Trackaview include:Intuitive dashboard with graphs and reports for pageviews, bounce rate, referral sources, landing pages, and other metrics.Easy implementation by adding a snippet of...
Tidio
Tidio is a customizable live chat and messaging software designed for websites of all sizes. It enables real-time communication between website visitors and owners through features like live chat, chatbots, email messaging, and more.Key features of Tidio include:Live chat - Chat with visitors in real-time via fully customizable chat boxes.Chatbots...
Smartsupp
Smartsupp is a feature-rich live chat and customer support software designed for businesses of all sizes. It enables companies to engage with website visitors in real-time through chat conversations, audio/video calls, and co-browsing sessions.Key features of Smartsupp include:Real-time visitor monitoring - Track visitors on your website and see their location,...
