Mibew vs LiveZilla

Struggling to choose between Mibew and LiveZilla? Both products offer unique advantages, making it a tough decision.

Mibew is a Social & Communications solution with tags like chat, live-chat, customer-support, messaging.

It boasts features such as Real-time visitor monitoring, Operator-visitor chat, File transfers, Customizable interface, Multilingual support, Mobile support, Integration with CRM systems, Chat history and transcripts, Canned responses, Chat invitations, Visitor blocking, Chat statistics and analytics and pros including Open source and free, Lightweight and fast, Easy to install and configure, Highly customizable, Good community support.

On the other hand, LiveZilla is a Social & Communications product tagged with chat, live-chat, customer-support, messaging.

Its standout features include Unlimited agents, File transfers, Typing indicators, Canned responses, Custom APIs, Real-time visitor monitoring, Chat transfer, Customizable interface, Multilingual support, and it shines with pros like Open source and free, Highly customizable, Good selection of features, Active development community, Works well for small businesses.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Mibew

Mibew

Mibew is an open-source live chat software for websites. It allows website visitors to chat with site operators in real-time. Mibew is lightweight, customizable, and easy to integrate.

Categories:
chat live-chat customer-support messaging

Mibew Features

  1. Real-time visitor monitoring
  2. Operator-visitor chat
  3. File transfers
  4. Customizable interface
  5. Multilingual support
  6. Mobile support
  7. Integration with CRM systems
  8. Chat history and transcripts
  9. Canned responses
  10. Chat invitations
  11. Visitor blocking
  12. Chat statistics and analytics

Pricing

  • Open Source

Pros

Open source and free

Lightweight and fast

Easy to install and configure

Highly customizable

Good community support

Cons

Limited features compared to paid solutions

Lacks advanced analytics

No native mobile apps

Requires self-hosting


LiveZilla

LiveZilla

LiveZilla is an open-source live chat software that allows websites to communicate with visitors in real-time. It offers features like unlimited agents, file transfers, typing indicators, canned responses, and custom APIs.

Categories:
chat live-chat customer-support messaging

LiveZilla Features

  1. Unlimited agents
  2. File transfers
  3. Typing indicators
  4. Canned responses
  5. Custom APIs
  6. Real-time visitor monitoring
  7. Chat transfer
  8. Customizable interface
  9. Multilingual support

Pricing

  • Open Source
  • Freemium

Pros

Open source and free

Highly customizable

Good selection of features

Active development community

Works well for small businesses

Cons

Can be difficult to setup and configure

Lacks some features of paid alternatives

Limited scalability for large businesses

Basic reporting capabilities