Mibew vs ProProfs Chat

Struggling to choose between Mibew and ProProfs Chat? Both products offer unique advantages, making it a tough decision.

Mibew is a Social & Communications solution with tags like chat, live-chat, customer-support, messaging.

It boasts features such as Real-time visitor monitoring, Operator-visitor chat, File transfers, Customizable interface, Multilingual support, Mobile support, Integration with CRM systems, Chat history and transcripts, Canned responses, Chat invitations, Visitor blocking, Chat statistics and analytics and pros including Open source and free, Lightweight and fast, Easy to install and configure, Highly customizable, Good community support.

On the other hand, ProProfs Chat is a Social & Communications product tagged with live-chat, realtime-messaging, customer-support.

Its standout features include Unlimited agents, Canned responses, Chatbots, Visitor monitoring, Integration with popular software, and it shines with pros like Easy to use interface, Customizable design, Real-time analytics, Omnichannel support.

Feature	Mibew	ProProfs Chat
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Mibew

Description: Mibew is an open-source live chat software for websites. It allows website visitors to chat with site operators in real-time. Mibew is lightweight, customizable, and easy to integrate.

ProProfs Chat

Description: ProProfs Chat is a customizable live chat software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbots, visitor monitoring, and integration with popular software.

Key Features Comparison

Mibew Features

• Real-time visitor monitoring
• Operator-visitor chat
• File transfers
• Customizable interface
• Multilingual support
• Mobile support
• Integration with CRM systems
• Chat history and transcripts
• Canned responses
• Chat invitations
• Visitor blocking
• Chat statistics and analytics

ProProfs Chat Features

• Unlimited agents
• Canned responses
• Chatbots
• Visitor monitoring
• Integration with popular software

Pros & Cons Analysis

Mibew

Pros

• Open source and free
• Lightweight and fast
• Easy to install and configure
• Highly customizable
• Good community support

Cons

• Limited features compared to paid solutions
• Lacks advanced analytics
• No native mobile apps
• Requires self-hosting

ProProfs Chat

Pros

• Easy to use interface
• Customizable design
• Real-time analytics
• Omnichannel support

Cons

• Limited third-party integrations
• No video/voice calling
• Lack of advanced reporting

Pricing Comparison

Mibew

• Open Source

ProProfs Chat

• Freemium
• Subscription-Based