JivoChat vs LiveZilla

Struggling to choose between JivoChat and LiveZilla? Both products offer unique advantages, making it a tough decision.

JivoChat is a Social & Communications solution with tags like live-chat, chatbots, realtime, visitor-monitoring.

It boasts features such as Real-time visitor monitoring, Chatbots, Emoji support, File sharing, Team inbox, Customizable chat widget, Visitor profiles, Canned responses, Mobile apps, Integrations and pros including Easy to use interface, Comprehensive features, Good value for money, Great customer support, Customizable and flexible.

On the other hand, LiveZilla is a Social & Communications product tagged with chat, live-chat, customer-support, messaging.

Its standout features include Unlimited agents, File transfers, Typing indicators, Canned responses, Custom APIs, Real-time visitor monitoring, Chat transfer, Customizable interface, Multilingual support, and it shines with pros like Open source and free, Highly customizable, Good selection of features, Active development community, Works well for small businesses.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

JivoChat

JivoChat

JivoChat is a live chat software that allows websites to communicate with visitors in real-time. It has features like real-time visitor monitoring, chatbots, emoji support, file sharing, and more.

Categories:
live-chat chatbots realtime visitor-monitoring

JivoChat Features

  1. Real-time visitor monitoring
  2. Chatbots
  3. Emoji support
  4. File sharing
  5. Team inbox
  6. Customizable chat widget
  7. Visitor profiles
  8. Canned responses
  9. Mobile apps
  10. Integrations

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Comprehensive features

Good value for money

Great customer support

Customizable and flexible

Cons

Can be pricey for larger teams

Mobile app lacks some desktop features

Third-party integrations can be limited


LiveZilla

LiveZilla

LiveZilla is an open-source live chat software that allows websites to communicate with visitors in real-time. It offers features like unlimited agents, file transfers, typing indicators, canned responses, and custom APIs.

Categories:
chat live-chat customer-support messaging

LiveZilla Features

  1. Unlimited agents
  2. File transfers
  3. Typing indicators
  4. Canned responses
  5. Custom APIs
  6. Real-time visitor monitoring
  7. Chat transfer
  8. Customizable interface
  9. Multilingual support

Pricing

  • Open Source
  • Freemium

Pros

Open source and free

Highly customizable

Good selection of features

Active development community

Works well for small businesses

Cons

Can be difficult to setup and configure

Lacks some features of paid alternatives

Limited scalability for large businesses

Basic reporting capabilities