Provide Support Live Chat
Provide Support Live Chat is a live chat and help desk software that allows companies to communicate with website visitors in real-time. It offers features like canned responses, chat transfer, real-time analytics, and integrations with popular CRM and help desk tools.
live-chat
help-desk
customer-support
realtime-analytics
crm-integration
Provide Support Live Chat: Real-Time Communication for Businesses
A live chat and help desk software that enables companies to communicate with website visitors in real-time, featuring canned responses, chat transfer, real-time analytics, and integrations with popular CRM and help desk tools.
What is Provide Support Live Chat?
Provide Support Live Chat is a feature-rich live chat and help desk software designed for companies who want to improve sales and customer service. It allows companies to interact with visitors in real-time through live chat, email, voice/video chat, and self-help options.
Key features include:
- Chat widget is customizable to match brand colors/logos
- Canned responses to save time typing common replies
- Chat transfer to send chats to other agents
- Real-time analytics on chat volume, wait times, etc.
- Integrations with popular CRMs, help desks, payment processors, and more
- Mobile apps allow reps to manage chats on-the-go
- PCI and HIPAA compliance to handle sensitive data
Provide Support Live Chat aims to help companies increase sales conversions, lower support costs, and improve customer satisfaction through better real-time engagement. Pricing scales based on number of agents and features needed, with custom enterprise plans available as well.
Provide Support Live Chat Features
Features
- Real-time chat
- Canned responses
- Chat transfer
- Visitor tracking
- Real-time analytics
- Integrations
- Customizable widgets
Pricing
- Freemium
- Subscription-Based
Pros
Easy to use interface
Mobile support
Multiple chat agents
Customizable chat box
Real-time visitor analytics
Integrates with popular tools
Affordable pricing
Cons
Limited features in free plan
No phone support
Can be slow with high traffic
Official Links
The Best Provide Support Live Chat Alternatives
Top Online Services and Customer Service and other similar apps like Provide Support Live Chat
Here are some alternatives to Provide Support Live Chat:
Suggest an alternative ❐
Chatwoot
Chatwoot is an open-source customer engagement platform and live chat application for sales and support teams. It provides businesses with the ability to connect with visitors and customers in real-time through their website, mobile app, or messaging platform.Some of the key features Chatwoot offers include:Unlimited agents - Allow an unlimited...
Tawk.to
tawk.to is a popular free live chat software designed for websites to communicate with visitors in real-time. Some key features of tawk.to include:Easy setup without needing to download any software - it can be embedded right into a websiteCustomizable chat widgets to match a website's brandingVisitor analytics to understand chat...
Intercom
Intercom is a popular customer messaging and engagement platform used by over 25,000 businesses worldwide. It allows companies to communicate with customers directly within their own apps and websites via messaging channels like chat, email, and conversational bots.Key features of Intercom include:Messenger and in-app chat - Talk to customers in...
Zendesk Chat
Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.Key features of Zendesk Chat include:Live chat widget for websites and mobile appsMessaging...
LiveAgent
LiveAgent is a feature-rich cloud-based customer service software designed to help businesses deliver exceptional omni-channel customer support. It allows companies to interact with customers seamlessly across multiple communication channels including live chat, email, social media, SMS messaging, call center support, helpdesk ticketing system, and more from a unified agent desktop.Key...
JivoChat
JivoChat is a feature-rich live chat software designed for websites of all sizes. It allows website owners to interact with visitors in real-time through chat windows to provide support, answers, and guidance.Key features of JivoChat include:Real-time visitor monitoring to see who is on your websiteChatbots to automate conversations and save...
Live Helper Chat
Live Helper Chat is an open-source live chat application written in PHP and MySQL. It enables websites to engage with visitors in real-time through chat conversations. Some key features of Live Helper Chat include:Unlimited chat agents and departments - Allow multiple chat agents to handle conversations and organize them into...
ProProfs Chat
ProProfs Chat is a feature-rich live chat software designed for businesses of all sizes. It allows companies to instantly communicate with visitors on their website via chat in order to provide support, qualify leads, and boost sales.Key features of ProProfs Chat include:Unlimited agents - Allow an unlimited number of agents...
Mibew
Mibew is an open-source live chat application developed to enable real-time communication between website visitors and site operators. It provides a chat widget that can be easily integrated into any website to allow visitors to start chats and get their questions answered instantly.As an open-source solution, Mibew is free to...
Trackaview
Trackaview is a user-friendly web analytics platform designed to help website owners and marketers understand visitor traffic and behavior on their sites. Some key features of Trackaview include:Intuitive dashboard with graphs and reports for pageviews, bounce rate, referral sources, landing pages, and other metrics.Easy implementation by adding a snippet of...
Tidio
Tidio is a customizable live chat and messaging software designed for websites of all sizes. It enables real-time communication between website visitors and owners through features like live chat, chatbots, email messaging, and more.Key features of Tidio include:Live chat - Chat with visitors in real-time via fully customizable chat boxes.Chatbots...
Smartsupp
Smartsupp is a feature-rich live chat and customer support software designed for businesses of all sizes. It enables companies to engage with website visitors in real-time through chat conversations, audio/video calls, and co-browsing sessions.Key features of Smartsupp include:Real-time visitor monitoring - Track visitors on your website and see their location,...
Smooch
Smooch is an open-source customer messaging platform that allows companies to have conversations with customers on the channels that customers prefer to use. It supports popular messaging channels like SMS, WhatsApp, Facebook Messenger, Line, Telegram, etc.Key features of Smooch include:Omnichannel conversations - Communicate with customers seamlessly across different channels from...
Nice.Chat
Nice.Chat is a feature-rich customer service and live chat software designed for companies of all sizes. It enables businesses to communicate with website visitors in real-time through customizable chat windows and engage prospective customers actively.Key features of Nice.Chat include:Real-time messaging – Talk to customers directly via live chat and respond...
