Live Helper Chat vs Provide Support Live Chat

Struggling to choose between Live Helper Chat and Provide Support Live Chat? Both products offer unique advantages, making it a tough decision.

Live Helper Chat is a Social & Communications solution with tags like chat, live-chat, customer-service, messaging, realtime.

It boasts features such as Real-time chat, Multiple chat agents, Canned responses, File sharing, CRM integration, Helpdesk integration, Visitor monitoring, Chat transcripts, Customizable interface, Multilingual support and pros including Open source and free, Easy to install and use, Good feature set for the price, Active community support, Customizable and extensible.

On the other hand, Provide Support Live Chat is a Online Services product tagged with live-chat, help-desk, customer-support, realtime-analytics, crm-integration.

Its standout features include Real-time chat, Canned responses, Chat transfer, Visitor tracking, Real-time analytics, Integrations, Customizable widgets, and it shines with pros like Easy to use interface, Mobile support, Multiple chat agents, Customizable chat box, Real-time visitor analytics, Integrates with popular tools, Affordable pricing.

Feature	Live Helper Chat	Provide Support Live Chat
Overall Score	N/A	N/A
Primary Category	Social & Communications	Online Services

Product Overview

Live Helper Chat

Description: Live Helper Chat is an open-source live chat software that allows websites to communicate with visitors in real-time. It offers features like multiple chat agents, canned messages, file sharing, and integration with CRM and helpdesk tools.

Provide Support Live Chat

Description: Provide Support Live Chat is a live chat and help desk software that allows companies to communicate with website visitors in real-time. It offers features like canned responses, chat transfer, real-time analytics, and integrations with popular CRM and help desk tools.

Key Features Comparison

Live Helper Chat Features

• Real-time chat
• Multiple chat agents
• Canned responses
• File sharing
• CRM integration
• Helpdesk integration
• Visitor monitoring
• Chat transcripts
• Customizable interface
• Multilingual support

Provide Support Live Chat Features

• Real-time chat
• Canned responses
• Chat transfer
• Visitor tracking
• Real-time analytics
• Integrations
• Customizable widgets

Pros & Cons Analysis

Live Helper Chat

Pros

• Open source and free
• Easy to install and use
• Good feature set for the price
• Active community support
• Customizable and extensible

Cons

• Can be resource intensive
• Limited native mobile support
• Steep learning curve for customization
• Lacks some advanced features of paid solutions

Provide Support Live Chat

Pros

• Easy to use interface
• Mobile support
• Multiple chat agents
• Customizable chat box
• Real-time visitor analytics
• Integrates with popular tools
• Affordable pricing

Cons

• Limited features in free plan
• No phone support
• Can be slow with high traffic

Pricing Comparison

Live Helper Chat

• Open Source
• Custom Pricing

Provide Support Live Chat

• Freemium
• Subscription-Based