Struggling to choose between Live Helper Chat and LiveCall? Both products offer unique advantages, making it a tough decision.
Live Helper Chat is a Social & Communications solution with tags like chat, live-chat, customer-service, messaging, realtime.
It boasts features such as Real-time chat, Multiple chat agents, Canned responses, File sharing, CRM integration, Helpdesk integration, Visitor monitoring, Chat transcripts, Customizable interface, Multilingual support and pros including Open source and free, Easy to install and use, Good feature set for the price, Active community support, Customizable and extensible.
On the other hand, LiveCall is a Business & Commerce product tagged with cloudbased, call-center, phone-system, small-business, automatic-call-distribution, interactive-voice-response, call-recording, analytics, crm-integration.
Its standout features include Cloud-based call center, Automatic call distribution, Interactive voice response, Call recording, Performance analytics, CRM integration, and it shines with pros like Easy to set up and use, Scalable, Good call quality, Many integration options, Detailed analytics and reporting.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Live Helper Chat is an open-source live chat software that allows websites to communicate with visitors in real-time. It offers features like multiple chat agents, canned messages, file sharing, and integration with CRM and helpdesk tools.
LiveCall is a cloud-based call center and phone system designed for small businesses. It provides features like automatic call distribution, interactive voice response, call recording, performance analytics, and integration with CRM software.