Live Helper Chat vs ProProfs Chat
Struggling to choose between Live Helper Chat and ProProfs Chat? Both products offer unique advantages, making it a tough decision.
Live Helper Chat is a Social & Communications solution with tags like chat, live-chat, customer-service, messaging, realtime.
It boasts features such as Real-time chat, Multiple chat agents, Canned responses, File sharing, CRM integration, Helpdesk integration, Visitor monitoring, Chat transcripts, Customizable interface, Multilingual support and pros including Open source and free, Easy to install and use, Good feature set for the price, Active community support, Customizable and extensible.
On the other hand, ProProfs Chat is a Social & Communications product tagged with live-chat, realtime-messaging, customer-support.
Its standout features include Unlimited agents, Canned responses, Chatbots, Visitor monitoring, Integration with popular software, and it shines with pros like Easy to use interface, Customizable design, Real-time analytics, Omnichannel support.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Live Helper Chat
Live Helper Chat is an open-source live chat software that allows websites to communicate with visitors in real-time. It offers features like multiple chat agents, canned messages, file sharing, and integration with CRM and helpdesk tools.
Categories:
Live Helper Chat Features
- Real-time chat
- Multiple chat agents
- Canned responses
- File sharing
- CRM integration
- Helpdesk integration
- Visitor monitoring
- Chat transcripts
- Customizable interface
- Multilingual support
Pricing
- Open Source
- Custom Pricing
Pros
Cons
ProProfs Chat
ProProfs Chat is a customizable live chat software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbots, visitor monitoring, and integration with popular software.
Categories:
ProProfs Chat Features
- Unlimited agents
- Canned responses
- Chatbots
- Visitor monitoring
- Integration with popular software
Pricing
- Freemium
- Subscription-Based