Live Chat 3 vs ProProfs Chat

Struggling to choose between Live Chat 3 and ProProfs Chat? Both products offer unique advantages, making it a tough decision.

Live Chat 3 is a Social & Communications solution with tags like chat, messaging, website, realtime, analytics.

It boasts features such as Unlimited agents, Canned responses, Chat transfer, Real-time analytics, Integrations with CRM and help desk software and pros including Easy to use interface, Customizable chat widget, Multiple chat routing options, Detailed real-time analytics, Seamless integration with popular apps.

On the other hand, ProProfs Chat is a Social & Communications product tagged with live-chat, realtime-messaging, customer-support.

Its standout features include Unlimited agents, Canned responses, Chatbots, Visitor monitoring, Integration with popular software, and it shines with pros like Easy to use interface, Customizable design, Real-time analytics, Omnichannel support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Live Chat 3

Live Chat 3

Live Chat 3 is a live chat and messaging software designed for websites. It allows website owners to communicate with visitors in real-time through chat windows. Key features include unlimited agents, canned responses, chat transfer, real-time analytics, and integrations with CRM and help desk software.

Categories:
chat messaging website realtime analytics

Live Chat 3 Features

  1. Unlimited agents
  2. Canned responses
  3. Chat transfer
  4. Real-time analytics
  5. Integrations with CRM and help desk software

Pricing

  • Subscription-Based

Pros

Easy to use interface

Customizable chat widget

Multiple chat routing options

Detailed real-time analytics

Seamless integration with popular apps

Cons

Limited customization options

No video or voice chat

More expensive than some competitors

Mobile app could be better


ProProfs Chat

ProProfs Chat

ProProfs Chat is a customizable live chat software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbots, visitor monitoring, and integration with popular software.

Categories:
live-chat realtime-messaging customer-support

ProProfs Chat Features

  1. Unlimited agents
  2. Canned responses
  3. Chatbots
  4. Visitor monitoring
  5. Integration with popular software

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Customizable design

Real-time analytics

Omnichannel support

Cons

Limited third-party integrations

No video/voice calling

Lack of advanced reporting