Live Chat 3

Live Chat 3 is a live chat and messaging software designed for websites. It allows website owners to communicate with visitors in real-time through chat windows. Key features include unlimited agents, canned responses, chat transfer, real-time analytics, and integrations with CRM

Social & Communications Live Chat

chat messaging website realtime analytics

Live Chat 3 alternatives ➤

Live Chat 3: Live Chat and Messaging Software for Websites

What is Live Chat 3?

Live Chat 3 is a feature-rich yet easy-to-use live chat and messaging software designed for websites of all sizes. It enables website owners to engage with visitors in real-time through chat windows right on their sites.

With Live Chat 3, you can have unlimited chat agents handling conversations simultaneously. It comes packed with features like canned responses, chat transfer between agents, real-time analytics, off-hour messages, CRM integrations, help desk software integrations among others.

The software provides insightful reports on chat metrics like number of chats, chat duration, wait time, popular pages, busiest times etc. This helps businesses understand visitors better and serve them efficiently.

Live Chat 3 seamlessly integrates with platforms like Facebook Messenger, WhatsApp, Telegram, SMS and more. This omnichannel approach boosts customer satisfaction and retention.

It offers top-notch security features like SOC 2 compliance, 256-bit encryption, data privacy as per GDPR norms etc. to protect sensitive customer data.

With its intuitive drag-and-drop interface, multi-language support and flexibility to customize themes, Live Chat 3 is designed to fit diverse business needs.

In summary, Live Chat 3 is an easy to use yet powerful live chat software loaded with features to help businesses increase website conversions and provide exceptional customer service through real-time conversations.

Live Chat 3 Features

Features

Unlimited agents
Canned responses
Chat transfer
Real-time analytics
Integrations with CRM and help desk software

Pricing

Subscription-Based

Pros

Easy to use interface

Customizable chat widget

Multiple chat routing options

Detailed real-time analytics

Seamless integration with popular apps

Cons

Limited customization options

No video or voice chat

More expensive than some competitors

Mobile app could be better

Official Links

Official Website
https://www.jakweb.ch/live-chat-3

The Best Live Chat 3 Alternatives

Top Social & Communications and Live Chat and other similar apps like Live Chat 3

Here are some alternatives to Live Chat 3:

Zendesk

Freshdesk

Chatwoot

tawk.to

ProProfs Help Desk

Help Scout

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Zendesk

Zendesk is a customer service and engagement software company founded in 2007. Its flagship product is Zendesk Support, which is a help desk ticketing system designed to streamline and improve customer service interactions.Key features of Zendesk Support include:Ticket tracking - Agents can track, respond to, collaborate on, and resolve customer...

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Freshdesk

Freshdesk is a cloud-based customer support software designed to help businesses provide seamless, exceptional customer service across multiple channels. Here are some key features of Freshdesk:Ticketing System - Helps teams manage customer queries efficiently. Comes with advanced automation and routing capabilities.Knowledge Base - Allows you to create a self-serve knowledge...

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Chatwoot

Chatwoot is an open-source customer engagement platform and live chat application for sales and support teams. It provides businesses with the ability to connect with visitors and customers in real-time through their website, mobile app, or messaging platform.Some of the key features Chatwoot offers include:Unlimited agents - Allow an unlimited...

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Tawk.to

tawk.to is a popular free live chat software designed for websites to communicate with visitors in real-time. Some key features of tawk.to include:Easy setup without needing to download any software - it can be embedded right into a websiteCustomizable chat widgets to match a website's brandingVisitor analytics to understand chat...

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ProProfs Help Desk

ProProfs Help Desk is a robust yet affordable customer service software designed for small and large businesses alike. It allows companies to efficiently manage customer support tickets, self-service knowledge base, and customer satisfaction surveys all from one centralized platform.Key features of ProProfs Help Desk include:Intuitive multi-channel ticketing system to manage...

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Help Scout

Help Scout is a popular customer service software designed for small and medium businesses. It provides a suite of features to help support teams manage customer conversations across multiple channels.Some key features of Help Scout include:Shared mailboxes - Agents can collaborate on a single, shared inboxTicketing system - Customers can...

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Zendesk Chat

Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.Key features of Zendesk Chat include:Live chat widget for websites and mobile appsMessaging...

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LiveAgent

LiveAgent is a feature-rich cloud-based customer service software designed to help businesses deliver exceptional omni-channel customer support. It allows companies to interact with customers seamlessly across multiple communication channels including live chat, email, social media, SMS messaging, call center support, helpdesk ticketing system, and more from a unified agent desktop.Key...

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Live Helper Chat

Live Helper Chat is an open-source live chat application written in PHP and MySQL. It enables websites to engage with visitors in real-time through chat conversations. Some key features of Live Helper Chat include:Unlimited chat agents and departments - Allow multiple chat agents to handle conversations and organize them into...

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ProProfs Chat

ProProfs Chat is a feature-rich live chat software designed for businesses of all sizes. It allows companies to instantly communicate with visitors on their website via chat in order to provide support, qualify leads, and boost sales.Key features of ProProfs Chat include:Unlimited agents - Allow an unlimited number of agents...

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Tidio

Tidio is a customizable live chat and messaging software designed for websites of all sizes. It enables real-time communication between website visitors and owners through features like live chat, chatbots, email messaging, and more.Key features of Tidio include:Live chat - Chat with visitors in real-time via fully customizable chat boxes.Chatbots...

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Smartsupp

Smartsupp is a feature-rich live chat and customer support software designed for businesses of all sizes. It enables companies to engage with website visitors in real-time through chat conversations, audio/video calls, and co-browsing sessions.Key features of Smartsupp include:Real-time visitor monitoring - Track visitors on your website and see their location,...

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Nice.Chat

Nice.Chat is a feature-rich customer service and live chat software designed for companies of all sizes. It enables businesses to communicate with website visitors in real-time through customizable chat windows and engage prospective customers actively.Key features of Nice.Chat include:Real-time messaging – Talk to customers directly via live chat and respond...

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