
Description: Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Live Chat 3 is a live chat and messaging software designed for websites. It allows website owners to communicate with visitors in real-time through chat windows. Key features include unlimited agents, canned responses, chat transfer, real-time analytics, and integrations with CRM and help desk software.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API