Nice.Chat
Nice.Chat is a customer service and live chat software that allows companies to communicate with website visitors in real-time through chat windows. It aims to improve conversion rates and customer satisfaction.
Nice.Chat: Real-Time Customer Service & Live Chat Software
A customer service software for websites, improving conversion rates and customer satisfaction through real-time chat windows.
What is Nice.Chat?
Nice.Chat is a feature-rich customer service and live chat software designed for companies of all sizes. It enables businesses to communicate with website visitors in real-time through customizable chat windows and engage prospective customers actively.
Key features of Nice.Chat include:
- Real-time messaging – Talk to customers directly via live chat and respond to their queries immediately.
- Chatbots – Automate conversations by configuring chatbots to handle common queries.
- Agent collaboration – Agents can work as a team by transferring chats seamlessly.
- Visitor tracking – Identify visitors and view their journey across web pages to understand their interests.
- Analytics – Gain actionable insights from detailed reports on chat metrics and agent performance.
- Customization – Personalize chat windows, bots, triggers and messages to match brand identity.
- Integrations – Integrate with popular tools like Shopify, WordPress, Facebook Messenger etc.
- Multilingual support – Serve global audiences by providing chat conversations in multiple languages.
By enabling real-time assistance to website visitors, Nice.Chat helps companies increase lead conversion rates, improve customer satisfaction through quick query resolution and lower operational costs. It is designed to provide an exceptional live chat experience customized to a brand's requirements.
Nice.Chat Features
Features
- Real-time messaging
- Team inbox
- Visitor tracking
- Customizable chatbox
- Chatbot integration
- Mobile app
- Reporting and analytics
Pricing
- Freemium
- Subscription-Based
Pros
Easy to use interface
Multiple language support
Customizable chatbox
Chatbot integration
Mobile app available
Cons
Limited third-party integrations
No video/voice calling
Official Links
Reviews & Ratings
Login to ReviewThe Best Nice.Chat Alternatives
View all Nice.Chat alternatives with detailed comparison →
Top Social & Communications and Live Chat and other similar apps like Nice.Chat
Here are some alternatives to Nice.Chat:
Suggest an alternative ❐
Tawk.to
tawk.to is a popular free live chat software designed for websites to communicate with visitors in real-time. Some key features of tawk.to include:Easy setup without needing to download any software - it can be embedded right into a websiteCustomizable chat widgets to match a website's brandingVisitor analytics to understand chat...
Boards
Boards is a flexible project management software that uses the kanban-style system to organize tasks and workflows for teams. It provides real-time collaboration allowing team members to work together effectively on projects.With Boards, teams can create customizable boards to map out the project lifecycle by adding, editing, and moving cards...
Zendesk Chat
Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.Key features of Zendesk Chat include:Live chat widget for websites and mobile appsMessaging...
Pure Chat
Pure Chat is a feature-rich live chat software designed for websites of all sizes. It enables real-time communication between businesses and website visitors to improve conversion rates and customer experience.Key features of Pure Chat include:Unlimited chat agents and conversationsProactive chat invitationsCanned responses to save timeVisitor tracking to see pages visitedCustom...
ChatKlink
ChatKlink is a feature-rich customer service chat platform designed for businesses to communicate with customers and website visitors in real-time. It enables companies to have live chat on their website powered by human agents or AI chatbots.Key features of ChatKlink include:Chatbots with conversational flows, canned responses and NLP capabilities for...
Live Chat 3
Live Chat 3 is a feature-rich yet easy-to-use live chat and messaging software designed for websites of all sizes. It enables website owners to engage with visitors in real-time through chat windows right on their sites.With Live Chat 3, you can have unlimited chat agents handling conversations simultaneously. It comes...
Consolto
Consolto is a feature-rich console and terminal emulator for Windows, Mac, and Linux operating systems. It provides a graphical user interface for accessing command-line interfaces, allowing users to harness the power and efficiency of the command line without needing to use intimidating text-based shells.Key features of Consolto include:Multiple tabbed terminals...
Provide Support Live Chat
Provide Support Live Chat is a feature-rich live chat and help desk software designed for companies who want to improve sales and customer service. It allows companies to interact with visitors in real-time through live chat, email, voice/video chat, and self-help options.Key features include:- Chat widget is customizable to match...
GetInChat
GetInChat is a feature-rich customer service chat software designed to help companies provide real-time support and sales assistance through live chat. It allows organizations to communicate with visitors to their website or mobile app through an intuitive chat interface right within the browser.Some key features of GetInChat include:- Easy-to-use chat...
