ChatKlink

ChatKlink is a customer service chat platform that allows businesses to communicate with customers in real-time through live chat on their website. It provides features like chatbots, real-time visitor tracking, agent collaboration tools, and analytics.

ChatKlink alternatives ➤

What is ChatKlink?

ChatKlink is a feature-rich customer service chat platform designed for businesses to communicate with customers and website visitors in real-time. It enables companies to have live chat on their website powered by human agents or AI chatbots.

Key features of ChatKlink include:

Chatbots with conversational flows, canned responses and NLP capabilities for automated conversations
Omnichannel customer support over live chat, email, messengers, social media and more
Skill-based routing to connect customers with the best available agent
Real-time visitor tracking to see who's on your website and what they're looking at
Agent collaboration with features like transfers, whispers and barge-ins
Customizable chat widgets to match your brand
Mobile-enabled chat for customer support on the go
Transcripts and analytics for historical records and actionable insights
Integrations with popular business tools like Shopify, WordPress, Salesforce and more

Overall, ChatKlink aims to provide an all-in-one live chat platform for sales and customer support. The system is designed to be easy to use for both businesses and customers, while offering advanced tools to manage complex conversational workflows.

Official Links

Official Website
klink.ai/chat

The Best ChatKlink Alternatives

Top Apps like ChatKlink

Freshdesk, Chatwoot, tawk.to, Intercom, UserEcho, Zendesk Chat, LiveAgent, JivoChat, Freshchat, ProProfs Chat, Tidio , HelpDesk 3, Continually, Nice.Chat are some alternatives to ChatKlink.

Sugggest an alternative ❐

Freshdesk

Freshdesk is a cloud-based customer support software designed to help businesses provide seamless, exceptional customer service across multiple channels. Here are some key features of Freshdesk:Ticketing System - Helps teams manage customer queries efficiently. Comes with advanced automation and routing capabilities.Knowledge Base - Allows you to create a...

Chatwoot

Chatwoot is an open-source customer engagement platform and live chat application for sales and support teams. It provides businesses with the ability to connect with visitors and customers in real-time through their website, mobile app, or messaging platform.Some of the key features Chatwoot offers include:Unlimited agents - Allow...

Tawk.to

tawk.to is a popular free live chat software designed for websites to communicate with visitors in real-time. Some key features of tawk.to include:Easy setup without needing to download any software - it can be embedded right into a websiteCustomizable chat widgets to match a website's brandingVisitor analytics...

Intercom

Intercom is a popular customer messaging and engagement platform used by over 25,000 businesses worldwide. It allows companies to communicate with customers directly within their own apps and websites via messaging channels like chat, email, and conversational bots.Key features of Intercom include:Messenger and in-app chat - Talk to customers...

UserEcho

UserEcho is a customizable customer feedback and helpdesk software designed to help companies connect with users and customers. Some key features of UserEcho include:Idea Management - Users can submit ideas and suggestions, vote and comment on others' ideas. Companies can manage and respond to ideas.Feedback Forums - Public...

Zendesk Chat

Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.Key features of Zendesk Chat include:Live chat widget for websites and...

LiveAgent

LiveAgent is a feature-rich cloud-based customer service software designed to help businesses deliver exceptional omni-channel customer support. It allows companies to interact with customers seamlessly across multiple communication channels including live chat, email, social media, SMS messaging, call center support, helpdesk ticketing system, and more from a unified agent desktop...

JivoChat

JivoChat is a feature-rich live chat software designed for websites of all sizes. It allows website owners to interact with visitors in real-time through chat windows to provide support, answers, and guidance.Key features of JivoChat include:Real-time visitor monitoring to see who is on your websiteChatbots to automate conversations...

Freshchat

Freshchat is a customer engagement and support platform designed to help companies have more meaningful and productive conversations with their customers. It brings together key capabilities like live chat, bots, shared team inboxes, and automation workflows into one integrated solution.With Freshchat, support and sales teams can manage all their...

ProProfs Chat

ProProfs Chat is a feature-rich live chat software designed for businesses of all sizes. It allows companies to instantly communicate with visitors on their website via chat in order to provide support, qualify leads, and boost sales.Key features of ProProfs Chat include:Unlimited agents - Allow an unlimited number...

Tidio

Tidio is a customizable live chat and messaging software designed for websites of all sizes. It enables real-time communication between website visitors and owners through features like live chat, chatbots, email messaging, and more.Key features of Tidio include:Live chat - Chat with visitors in real-time via fully customizable...

HelpDesk 3

HelpDesk 3 is a comprehensive help desk and customer support platform aimed at small and medium-sized businesses. It provides a variety of features to help companies deliver excellent customer service across multiple channels.Key features of HelpDesk 3 include:Ticketing system to log, prioritize, and track customer support requestsEmail management tools to...

Continually

Continually is a cloud-based project management and task management tool designed for agile development teams. It provides a variety of features to help teams plan, organize, track and deliver work more effectively.Key features of Continually include:Kanban boards for visualizing work status and tracking progressCustom workflows and process automation...

Nice.Chat

Nice.Chat is a feature-rich customer service and live chat software designed for companies of all sizes. It enables businesses to communicate with website visitors in real-time through customizable chat windows and engage prospective customers actively.Key features of Nice.Chat include:Real-time messaging – Talk to customers directly via live...