ChatKlink
ChatKlink is a customer service chat platform that allows businesses to communicate with customers in real-time through live chat on their website. It provides features like chatbots, real-time visitor tracking, agent collaboration tools, and analytics.
customer-service
chatbots
realtime-tracking
collaboration
analytics
ChatKlink: Live Chat Platform for Real-Time Customer Service
A customer service chat platform that enables businesses to engage with customers in real-time through live chat on their website, featuring chatbots, visitor tracking, agent collaboration, and analytics.
What is ChatKlink?
ChatKlink is a feature-rich customer service chat platform designed for businesses to communicate with customers and website visitors in real-time. It enables companies to have live chat on their website powered by human agents or AI chatbots.
Key features of ChatKlink include:
- Chatbots with conversational flows, canned responses and NLP capabilities for automated conversations
- Omnichannel customer support over live chat, email, messengers, social media and more
- Skill-based routing to connect customers with the best available agent
- Real-time visitor tracking to see who's on your website and what they're looking at
- Agent collaboration with features like transfers, whispers and barge-ins
- Customizable chat widgets to match your brand
- Mobile-enabled chat for customer support on the go
- Transcripts and analytics for historical records and actionable insights
- Integrations with popular business tools like Shopify, WordPress, Salesforce and more
Overall, ChatKlink aims to provide an all-in-one live chat platform for sales and customer support. The system is designed to be easy to use for both businesses and customers, while offering advanced tools to manage complex conversational workflows.
ChatKlink Features
Features
- Live chat
- Chatbots
- Real-time visitor tracking
- Agent collaboration tools
- Analytics
Pricing
- Subscription-Based
Pros
Easy to use interface
Integrates with popular CRM platforms
Provides canned responses
Offers mobile app
Cons
Limited customization options
No video or voice chat
Additional fees for more agents
Lacks some advanced features
Official Links
The Best ChatKlink Alternatives
Top Social & Communications and Live Chat and other similar apps like ChatKlink
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