Pure Chat vs Nice.Chat

Struggling to choose between Pure Chat and Nice.Chat? Both products offer unique advantages, making it a tough decision.

Pure Chat is a Social & Communications solution with tags like live-chat, realtime-chat, customer-support, visitor-tracking.

It boasts features such as Unlimited agents, Canned responses, Visitor tracking, Custom branding, Integrations with CRM and help desk tools and pros including Easy to use interface, Multiple integration options, Good value for money.

On the other hand, Nice.Chat is a Social & Communications product tagged with customer-service, live-chat, realtime-communication.

Its standout features include Real-time messaging, Team inbox, Visitor tracking, Customizable chatbox, Chatbot integration, Mobile app, Reporting and analytics, and it shines with pros like Easy to use interface, Multiple language support, Customizable chatbox, Chatbot integration, Mobile app available.

Feature	Pure Chat	Nice.Chat
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Pure Chat

Description: Pure Chat is a live chat software that allows websites to communicate with visitors in real-time. It offers features like unlimited agents, canned responses, visitor tracking, custom branding, and integrations with popular CRM and help desk tools.

Nice.Chat

Description: Nice.Chat is a customer service and live chat software that allows companies to communicate with website visitors in real-time through chat windows. It aims to improve conversion rates and customer satisfaction.

Key Features Comparison

Pure Chat Features

• Unlimited agents
• Canned responses
• Visitor tracking
• Custom branding
• Integrations with CRM and help desk tools

Nice.Chat Features

• Real-time messaging
• Team inbox
• Visitor tracking
• Customizable chatbox
• Chatbot integration
• Mobile app
• Reporting and analytics

Pros & Cons Analysis

Pure Chat

Pros

• Easy to use interface
• Multiple integration options
• Good value for money

Cons

• Limited customization options
• No video or voice chat
• Basic reporting features

Nice.Chat

Pros

• Easy to use interface
• Multiple language support
• Customizable chatbox
• Chatbot integration
• Mobile app available

Cons

• Limited third-party integrations
• No video/voice calling

Pricing Comparison

Pure Chat

• Freemium
• Subscription-Based

Nice.Chat

• Freemium
• Subscription-Based