What is HappyFox Chat?
HappyFox Chat is a feature-rich yet affordable live chat and helpdesk software designed for SMBs. It allows companies to instantly communicate with prospective customers visiting their website and provide real-time assistance. The intuitive interface makes it easy for agents to monitor visitors, initiate chats, provide support via canned responses, and manage support tickets.
Key benefits of HappyFox Chat include:
- Real-time website visitor monitoring and customizable chat invitations
- Chat continuity with same agent assignment
- Canned responses and macros to speed up agent response time
- Robust ticket management with SLAs and assignment rules
- Mobile apps allow agents to work from anywhere
- Secure cloud hosting with 99.9% uptime
- Affordable pricing starting from just $15 per agent
- Integration with popular apps like Shopify, WordPress, etc
- Dedicated customer support manager for onboarding and ongoing assistance
With its ease of use, comprehensive features and affordable pricing, HappyFox Chat is a smart choice for SMBs looking to provide exceptional live chat customer support on their website.