HappyFox Chat icon

HappyFox Chat

HappyFox Chat is a cloud-based live chat and helpdesk software. It allows companies to communicate with website visitors in real-time via chat and manage customer support tickets. Key features include unlimited agents, canned responses, visitor monitoring, and integrations with popular apps.

What is HappyFox Chat?

HappyFox Chat is a feature-rich yet affordable live chat and helpdesk software designed for SMBs. It allows companies to instantly communicate with prospective customers visiting their website and provide real-time assistance. The intuitive interface makes it easy for agents to monitor visitors, initiate chats, provide support via canned responses, and manage support tickets.

Key benefits of HappyFox Chat include:

  • Real-time website visitor monitoring and customizable chat invitations
  • Chat continuity with same agent assignment
  • Canned responses and macros to speed up agent response time
  • Robust ticket management with SLAs and assignment rules
  • Mobile apps allow agents to work from anywhere
  • Secure cloud hosting with 99.9% uptime
  • Affordable pricing starting from just $15 per agent
  • Integration with popular apps like Shopify, WordPress, etc
  • Dedicated customer support manager for onboarding and ongoing assistance

With its ease of use, comprehensive features and affordable pricing, HappyFox Chat is a smart choice for SMBs looking to provide exceptional live chat customer support on their website.

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