Chatwoot vs HappyFox Chat

Struggling to choose between Chatwoot and HappyFox Chat? Both products offer unique advantages, making it a tough decision.

Chatwoot is a Social & Communications solution with tags like opensource, customer-engagement, conversations, website, mobile-app, realtime, unlimited-agents, canned-responses, contact-forms, integrations.

It boasts features such as Unlimited agents, Canned responses, Contact forms, Real-time chat, Team inbox, Conversation tagging, Chatbot integration, Third-party integrations and pros including Open source, Free for unlimited agents, Customizable and extensible, Self-hosted option available, Good documentation, Active development community.

On the other hand, HappyFox Chat is a Social & Communications product tagged with live-chat, helpdesk, customer-support, messaging, chat.

Its standout features include Unlimited agents, Canned responses, Visitor monitoring, Integrations with popular apps, Real-time chat, Helpdesk ticketing, and it shines with pros like Easy to use interface, Multiple integration options, Good value for money, Scales well with number of agents.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Chatwoot

Chatwoot

Chatwoot is an open-source customer engagement software and live chat application. It allows businesses to have conversations with customers visiting their website or mobile app in real-time. Key features include unlimited agents, canned responses, contact forms, and integrations with other software.

Categories:
opensource customer-engagement conversations website mobile-app realtime unlimited-agents canned-responses contact-forms integrations

Chatwoot Features

  1. Unlimited agents
  2. Canned responses
  3. Contact forms
  4. Real-time chat
  5. Team inbox
  6. Conversation tagging
  7. Chatbot integration
  8. Third-party integrations

Pricing

  • Open Source
  • Freemium

Pros

Open source

Free for unlimited agents

Customizable and extensible

Self-hosted option available

Good documentation

Active development community

Cons

Limited native integrations

Can be resource intensive to self-host

Mobile app needs improvement

Steeper learning curve than some competitors


HappyFox Chat

HappyFox Chat

HappyFox Chat is a cloud-based live chat and helpdesk software. It allows companies to communicate with website visitors in real-time via chat and manage customer support tickets. Key features include unlimited agents, canned responses, visitor monitoring, and integrations with popular apps.

Categories:
live-chat helpdesk customer-support messaging chat

HappyFox Chat Features

  1. Unlimited agents
  2. Canned responses
  3. Visitor monitoring
  4. Integrations with popular apps
  5. Real-time chat
  6. Helpdesk ticketing

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Multiple integration options

Good value for money

Scales well with number of agents

Cons

Can be pricey for larger teams

Limited customization options

No phone support