Chatwoot vs XonChat

Struggling to choose between Chatwoot and XonChat? Both products offer unique advantages, making it a tough decision.

Chatwoot is a Social & Communications solution with tags like opensource, customer-engagement, conversations, website, mobile-app, realtime, unlimited-agents, canned-responses, contact-forms, integrations.

It boasts features such as Unlimited agents, Canned responses, Contact forms, Real-time chat, Team inbox, Conversation tagging, Chatbot integration, Third-party integrations and pros including Open source, Free for unlimited agents, Customizable and extensible, Self-hosted option available, Good documentation, Active development community.

On the other hand, XonChat is a Social & Communications product tagged with irc, open-source, multiplatform.

Its standout features include Open source, Available for Windows, Linux and Unix, Simple interface, Support for multiple channels, Private messaging, Nickname lists, Keybindings, Notifications, Highlights, and it shines with pros like Free and open source, Cross-platform support, Easy to use, Good feature set.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Chatwoot

Chatwoot

Chatwoot is an open-source customer engagement software and live chat application. It allows businesses to have conversations with customers visiting their website or mobile app in real-time. Key features include unlimited agents, canned responses, contact forms, and integrations with other software.

Categories:
Social & Communications Live Chat
opensource customer-engagement conversations website mobile-app realtime unlimited-agents canned-responses contact-forms integrations

Chatwoot Features

  1. Unlimited agents
  2. Canned responses
  3. Contact forms
  4. Real-time chat
  5. Team inbox
  6. Conversation tagging
  7. Chatbot integration
  8. Third-party integrations

Pricing

  • Open Source
  • Freemium

Pros

Open source

Free for unlimited agents

Customizable and extensible

Self-hosted option available

Good documentation

Active development community

Cons

Limited native integrations

Can be resource intensive to self-host

Mobile app needs improvement

Steeper learning curve than some competitors

XonChat

XonChat

XonChat is an open-source Internet Relay Chat client for Windows, Linux, and Unix systems. It provides a simple to use interface with most common IRC client features including multiple channels, private messaging, highlights, nick lists, keybindings, notifications, and more.

Categories:
Social & Communications Chat Clients
irc open-source multiplatform

XonChat Features

  1. Open source
  2. Available for Windows, Linux and Unix
  3. Simple interface
  4. Support for multiple channels
  5. Private messaging
  6. Nickname lists
  7. Keybindings
  8. Notifications
  9. Highlights

Pricing

  • Open Source

Pros

Free and open source

Cross-platform support

Easy to use

Good feature set

Cons

Limited customization options

Small user community

Development seems stagnant