Live Site Help vs Mibew

Struggling to choose between Live Site Help and Mibew? Both products offer unique advantages, making it a tough decision.

Live Site Help is a Online Services solution with tags like live-chat, help-desk, customer-support, visitor-monitoring, crm-integration.

It boasts features such as Real-time chat, Unlimited agents, Canned responses, Visitor monitoring, CRM integration, Help desk integration and pros including Easy to use interface, Flexible pricing plans, Good customer support, Many integration options, Customizable widget.

On the other hand, Mibew is a Social & Communications product tagged with chat, live-chat, customer-support, messaging.

Its standout features include Real-time visitor monitoring, Operator-visitor chat, File transfers, Customizable interface, Multilingual support, Mobile support, Integration with CRM systems, Chat history and transcripts, Canned responses, Chat invitations, Visitor blocking, Chat statistics and analytics, and it shines with pros like Open source and free, Lightweight and fast, Easy to install and configure, Highly customizable, Good community support.

Feature	Live Site Help	Mibew
Overall Score	N/A	N/A
Primary Category	Online Services	Social & Communications

Product Overview

Live Site Help

Description: Live Site Help is a live chat and help desk software that allows companies to communicate with website visitors in real-time. It offers features like unlimited agents, canned responses, visitor monitoring, and integration with popular CRM and support desk tools.

Mibew

Description: Mibew is an open-source live chat software for websites. It allows website visitors to chat with site operators in real-time. Mibew is lightweight, customizable, and easy to integrate.

Key Features Comparison

Live Site Help Features

• Real-time chat
• Unlimited agents
• Canned responses
• Visitor monitoring
• CRM integration
• Help desk integration

Mibew Features

• Real-time visitor monitoring
• Operator-visitor chat
• File transfers
• Customizable interface
• Multilingual support
• Mobile support
• Integration with CRM systems
• Chat history and transcripts
• Canned responses
• Chat invitations
• Visitor blocking
• Chat statistics and analytics

Pros & Cons Analysis

Live Site Help

Pros

• Easy to use interface
• Flexible pricing plans
• Good customer support
• Many integration options
• Customizable widget

Cons

• Limited features in basic plan
• Can be pricey for larger teams
• No video/voice chat

Mibew

Pros

• Open source and free
• Lightweight and fast
• Easy to install and configure
• Highly customizable
• Good community support

Cons

• Limited features compared to paid solutions
• Lacks advanced analytics
• No native mobile apps
• Requires self-hosting

Pricing Comparison

Live Site Help

• Freemium
• Subscription-Based

Mibew

• Open Source