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ProDuck Shop Chat

ProDuck Shop Chat

ProDuck Shop Chat is a live chat software designed specifically for ecommerce stores. It allows store owners to communicate with customers in real-time via chat on their website. Key features include unlimited chats, customizable design, support for multiple languages, and integr
Business & Commerce Ecommerce
chat live-chat ecommerce customer-service
ProDuck Shop Chat screenshot
Features Reviews Alternatives

ProDuck Shop Chat: Live Chat Software for Ecommerce Stores

A real-time live chat solution for ecommerce stores, featuring unlimited chats, customizable design, and integrations with popular ecommerce platforms.

What is ProDuck Shop Chat?

ProDuck Shop Chat is a feature-rich live chat software built to power conversations between online stores and their customers. As an ecommerce-focused chat platform, it provides a seamless way for retailers to connect with visitors in real-time and provide instant support.

With ProDuck Shop Chat, store owners can have unlimited chats with an unlimited number of agents. The modern chat widget is fully customizable, allowing it to match any store's branding. It supports text, emojis, file transfers and comes in over 100 languages to facilitate global conversations.

The software also packs in robust analytics with insights into chat metrics like number of chats, chat duration, user sentiment and more. Useful tools like canned responses, chat transcripts and offline forms further simplify managing customer queries.

ProDuck Shop Chat seamlessly integrates with all the popular ecommerce platforms like Shopify, Wix, BigCommerce and others. The setup takes just a few minutes without requiring any coding knowledge. Pricing is affordable with a forever free plan covering basic features as well as customizable paid plans to upgrade capabilities.

In summary, ProDuck Shop Chat is designed for modern ecommerce stores looking for a tailored live chat solution to boost sales and customer satisfaction through improved engagement and support.

ProDuck Shop Chat Features

Features

  1. Real-time chat with customers
  2. Unlimited chat sessions
  3. Customizable chat widget design
  4. Support for multiple languages
  5. Integration with popular ecommerce platforms
  6. Reporting and analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Tailored for ecommerce businesses

Easy to set up and use

Provides real-time customer support

Helps increase sales and customer satisfaction

Cons

Limited free plan with limited features

Pricing can be expensive for small businesses

May require additional integrations with ecommerce platform

Official Links

Official Website
https://www.produck.de

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