
Description: Freshchat is a customer engagement and support software designed for sales and support teams. It provides features like live chat, bots, shared inboxes, and automation workflows to help teams manage customer conversations across multiple channels.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: ProDuck Shop Chat is a live chat software designed specifically for ecommerce stores. It allows store owners to communicate with customers in real-time via chat on their website. Key features include unlimited chats, customizable design, support for multiple languages, and integrations with popular ecommerce platforms.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API