Snapengage

Snapengage is a live chat and chatbot software designed for sales and customer support. It enables real-time communication between customers and company representatives through text, video, and screen-sharing.

Snapengage alternatives ➤

What is Snapengage?

Snapengage is a cloud-based live chat and chatbot software designed to improve sales and customer support. It enables real-time communication between customers and company representatives through text chat, video chat, website visitor tracking, and screen-sharing.

Key features of Snapengage include:

Live chat – Instant messaging between customers and representatives via website chat widget.
Chatbots – Automated bots can handle common questions and qualify leads.
Co-browsing – Reps can view customers' screens and guide them in real-time.
Visitor tracking – Identify important visitors and see pages they view.
Smart routing – Chat requests get assigned to best available reps.
Canned responses – Quickly respond using pre-defined common answers.
Mobile support – Chat from iOS or Android mobile apps.
Customizable widgets – Match website branding with color/design options.
Analytics – Monitor chat performance with detailed reports.

Overall, Snapengage aims to drive sales and ensure satisfactory customer experiences by facilitating smooth real-time communication and engagement between companies and website visitors.

Official Links

Official Website
www.snapengage.com

The Best Snapengage Alternatives

Top Apps like Snapengage

Chatwoot, tawk.to, Intercom, UserEcho, Zendesk Chat, LiveAgent, Freshchat, ProProfs Chat, Mibew, Tidio , Smartsupp are some alternatives to Snapengage.

Sugggest an alternative ❐

Chatwoot

Chatwoot is an open-source customer engagement platform and live chat application for sales and support teams. It provides businesses with the ability to connect with visitors and customers in real-time through their website, mobile app, or messaging platform.Some of the key features Chatwoot offers include:Unlimited agents - Allow...

Tawk.to

tawk.to is a popular free live chat software designed for websites to communicate with visitors in real-time. Some key features of tawk.to include:Easy setup without needing to download any software - it can be embedded right into a websiteCustomizable chat widgets to match a website's brandingVisitor analytics...

Intercom

Intercom is a popular customer messaging and engagement platform used by over 25,000 businesses worldwide. It allows companies to communicate with customers directly within their own apps and websites via messaging channels like chat, email, and conversational bots.Key features of Intercom include:Messenger and in-app chat - Talk to customers...

UserEcho

UserEcho is a customizable customer feedback and helpdesk software designed to help companies connect with users and customers. Some key features of UserEcho include:Idea Management - Users can submit ideas and suggestions, vote and comment on others' ideas. Companies can manage and respond to ideas.Feedback Forums - Public...

Zendesk Chat

Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.Key features of Zendesk Chat include:Live chat widget for websites and...

LiveAgent

LiveAgent is a feature-rich cloud-based customer service software designed to help businesses deliver exceptional omni-channel customer support. It allows companies to interact with customers seamlessly across multiple communication channels including live chat, email, social media, SMS messaging, call center support, helpdesk ticketing system, and more from a unified agent desktop...

Freshchat

Freshchat is a customer engagement and support platform designed to help companies have more meaningful and productive conversations with their customers. It brings together key capabilities like live chat, bots, shared team inboxes, and automation workflows into one integrated solution.With Freshchat, support and sales teams can manage all their...

ProProfs Chat

ProProfs Chat is a feature-rich live chat software designed for businesses of all sizes. It allows companies to instantly communicate with visitors on their website via chat in order to provide support, qualify leads, and boost sales.Key features of ProProfs Chat include:Unlimited agents - Allow an unlimited number...

Mibew

Mibew is an open-source live chat application developed to enable real-time communication between website visitors and site operators. It provides a chat widget that can be easily integrated into any website to allow visitors to start chats and get their questions answered instantly.As an open-source solution, Mibew is free...

Tidio

Tidio is a customizable live chat and messaging software designed for websites of all sizes. It enables real-time communication between website visitors and owners through features like live chat, chatbots, email messaging, and more.Key features of Tidio include:Live chat - Chat with visitors in real-time via fully customizable...

Smartsupp

Smartsupp is a feature-rich live chat and customer support software designed for businesses of all sizes. It enables companies to engage with website visitors in real-time through chat conversations, audio/video calls, and co-browsing sessions.Key features of Smartsupp include:Real-time visitor monitoring - Track visitors on your website and...