ProProfs Chat vs Mibew

Struggling to choose between ProProfs Chat and Mibew? Both products offer unique advantages, making it a tough decision.

ProProfs Chat is a Social & Communications solution with tags like live-chat, realtime-messaging, customer-support.

It boasts features such as Unlimited agents, Canned responses, Chatbots, Visitor monitoring, Integration with popular software and pros including Easy to use interface, Customizable design, Real-time analytics, Omnichannel support.

On the other hand, Mibew is a Social & Communications product tagged with chat, live-chat, customer-support, messaging.

Its standout features include Real-time visitor monitoring, Operator-visitor chat, File transfers, Customizable interface, Multilingual support, Mobile support, Integration with CRM systems, Chat history and transcripts, Canned responses, Chat invitations, Visitor blocking, Chat statistics and analytics, and it shines with pros like Open source and free, Lightweight and fast, Easy to install and configure, Highly customizable, Good community support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

ProProfs Chat

ProProfs Chat

ProProfs Chat is a customizable live chat software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbots, visitor monitoring, and integration with popular software.

Categories:
live-chat realtime-messaging customer-support

ProProfs Chat Features

  1. Unlimited agents
  2. Canned responses
  3. Chatbots
  4. Visitor monitoring
  5. Integration with popular software

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Customizable design

Real-time analytics

Omnichannel support

Cons

Limited third-party integrations

No video/voice calling

Lack of advanced reporting


Mibew

Mibew

Mibew is an open-source live chat software for websites. It allows website visitors to chat with site operators in real-time. Mibew is lightweight, customizable, and easy to integrate.

Categories:
chat live-chat customer-support messaging

Mibew Features

  1. Real-time visitor monitoring
  2. Operator-visitor chat
  3. File transfers
  4. Customizable interface
  5. Multilingual support
  6. Mobile support
  7. Integration with CRM systems
  8. Chat history and transcripts
  9. Canned responses
  10. Chat invitations
  11. Visitor blocking
  12. Chat statistics and analytics

Pricing

  • Open Source

Pros

Open source and free

Lightweight and fast

Easy to install and configure

Highly customizable

Good community support

Cons

Limited features compared to paid solutions

Lacks advanced analytics

No native mobile apps

Requires self-hosting