Drift.com vs ProProfs Chat

Struggling to choose between Drift.com and ProProfs Chat? Both products offer unique advantages, making it a tough decision.

Drift.com is a Social & Communications solution with tags like conversational-marketing, sales, chatbot, email-marketing.

It boasts features such as Live Chat, Email Marketing Automation, Lead Scoring, Meeting Scheduling, Chatbots and pros including Easy to use interface, Integrates with other marketing tools, Helps convert website visitors into leads, Automates follow-up conversations.

On the other hand, ProProfs Chat is a Social & Communications product tagged with live-chat, realtime-messaging, customer-support.

Its standout features include Unlimited agents, Canned responses, Chatbots, Visitor monitoring, Integration with popular software, and it shines with pros like Easy to use interface, Customizable design, Real-time analytics, Omnichannel support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Drift.com

Drift.com

Drift is a conversational marketing and sales platform that helps businesses connect with potential customers through live chat, email marketing automation, and AI-powered lead scoring.

Categories:
conversational-marketing sales chatbot email-marketing

Drift.com Features

  1. Live Chat
  2. Email Marketing Automation
  3. Lead Scoring
  4. Meeting Scheduling
  5. Chatbots

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Integrates with other marketing tools

Helps convert website visitors into leads

Automates follow-up conversations

Cons

Can be pricey for small businesses

Limited customization options

Chatbot functionality is basic


ProProfs Chat

ProProfs Chat

ProProfs Chat is a customizable live chat software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbots, visitor monitoring, and integration with popular software.

Categories:
live-chat realtime-messaging customer-support

ProProfs Chat Features

  1. Unlimited agents
  2. Canned responses
  3. Chatbots
  4. Visitor monitoring
  5. Integration with popular software

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Customizable design

Real-time analytics

Omnichannel support

Cons

Limited third-party integrations

No video/voice calling

Lack of advanced reporting