ProProfs Chat vs ChatIsOn

Struggling to choose between ProProfs Chat and ChatIsOn? Both products offer unique advantages, making it a tough decision.

ProProfs Chat is a Social & Communications solution with tags like live-chat, realtime-messaging, customer-support.

It boasts features such as Unlimited agents, Canned responses, Chatbots, Visitor monitoring, Integration with popular software and pros including Easy to use interface, Customizable design, Real-time analytics, Omnichannel support.

On the other hand, ChatIsOn is a Social & Communications product tagged with live-chat, realtime-chat, website-chat, customer-support.

Its standout features include Real-time chat, Canned responses, Chat transfer, Real-time analytics, Integrations with CRM and help desk tools, and it shines with pros like Easy to use interface, Allows quick response to website visitors, Improves customer engagement, Provides insights into customer conversations.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

ProProfs Chat

ProProfs Chat

ProProfs Chat is a customizable live chat software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbots, visitor monitoring, and integration with popular software.

Categories:
live-chat realtime-messaging customer-support

ProProfs Chat Features

  1. Unlimited agents
  2. Canned responses
  3. Chatbots
  4. Visitor monitoring
  5. Integration with popular software

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Customizable design

Real-time analytics

Omnichannel support

Cons

Limited third-party integrations

No video/voice calling

Lack of advanced reporting


ChatIsOn

ChatIsOn

ChatIsOn is a live chat software that allows companies to communicate with website visitors in real-time. It has features like canned responses, chat transfer, real-time analytics, and integrations with popular CRM and help desk tools.

Categories:
live-chat realtime-chat website-chat customer-support

ChatIsOn Features

  1. Real-time chat
  2. Canned responses
  3. Chat transfer
  4. Real-time analytics
  5. Integrations with CRM and help desk tools

Pricing

  • Subscription-Based
  • Freemium

Pros

Easy to use interface

Allows quick response to website visitors

Improves customer engagement

Provides insights into customer conversations

Cons

Can be expensive for smaller businesses

Limited customization options

Reliant on stable internet connection