Live Chat Bot

Live Chat Bot is a software that provides real-time chat conversations on websites through an AI-powered bot. It can respond to customer queries, guide them to relevant pages, and collect contact information without human involvement.

Live Chat Bot alternatives ➤

What is Live Chat Bot?

Live Chat Bot is an artificial intelligence-powered conversational agent that interacts with website visitors in real time through a chat interface. It serves as an automated customer service representative by responding to common questions, providing information about products/services, and assisting with common tasks like checkouts or form fills.

Major features of Live Chat Bot include:

Natural language processing to understand context and intent of visitor questions
Pre-configured scripts and dialogues for common conversations
Integration with business systems like CRM and analytics to access visitor data
Chatbot builder tools to create and optimize chat flows for different goals - sales, support etc.
Live monitoring tools to track conversations and take over from the bot when needed
Options to collect visitor contact information such as email, phone number etc.
Customizable chat widget and bot avatar to match company branding

Benefits of Live Chat Bot include 24/7 availability on website, increased lead generation and sales through enhanced engagement, lower support costs, and providing consistent, automated and personalized service to every visitor. It serves as an always-on sales and support rep for websites that can scale infinitely without adding staff.

Official Links

Official Website
livechatbot.net

The Best Live Chat Bot Alternatives

Top Apps like Live Chat Bot

Chatwoot, tawk.to, Intercom, Zendesk Chat, LiveAgent, UseResponse, Userlike, Tidio , Smartsupp, Callbell, Chaskiq, HumanFirst are some alternatives to Live Chat Bot.

Sugggest an alternative ❐

Chatwoot

Chatwoot is an open-source customer engagement platform and live chat application for sales and support teams. It provides businesses with the ability to connect with visitors and customers in real-time through their website, mobile app, or messaging platform.Some of the key features Chatwoot offers include:Unlimited agents - Allow...

Tawk.to

tawk.to is a popular free live chat software designed for websites to communicate with visitors in real-time. Some key features of tawk.to include:Easy setup without needing to download any software - it can be embedded right into a websiteCustomizable chat widgets to match a website's brandingVisitor analytics...

Intercom

Intercom is a popular customer messaging and engagement platform used by over 25,000 businesses worldwide. It allows companies to communicate with customers directly within their own apps and websites via messaging channels like chat, email, and conversational bots.Key features of Intercom include:Messenger and in-app chat - Talk to customers...

Zendesk Chat

Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.Key features of Zendesk Chat include:Live chat widget for websites and...

LiveAgent

LiveAgent is a feature-rich cloud-based customer service software designed to help businesses deliver exceptional omni-channel customer support. It allows companies to interact with customers seamlessly across multiple communication channels including live chat, email, social media, SMS messaging, call center support, helpdesk ticketing system, and more from a unified agent desktop...

UseResponse

UseResponse is a cloud-based customer service software designed to help support teams deliver exceptional customer experiences. Here are some key capabilities of UseResponse:Omnichannel Support - Support customers across multiple channels like email, live chat, social media, in-app messaging from one unified agent desktop.Ticket Management - Streamlines ticket assignment...

Userlike

Userlike is a cloud-based customer service software designed for small and medium sized businesses. It provides a suite of features to help companies support their customers across multiple channels.Some of the key features of Userlike include:Live chat - Chat widgets can be installed on company websites allowing customers...

Tidio

Tidio is a customizable live chat and messaging software designed for websites of all sizes. It enables real-time communication between website visitors and owners through features like live chat, chatbots, email messaging, and more.Key features of Tidio include:Live chat - Chat with visitors in real-time via fully customizable...

Smartsupp

Smartsupp is a feature-rich live chat and customer support software designed for businesses of all sizes. It enables companies to engage with website visitors in real-time through chat conversations, audio/video calls, and co-browsing sessions.Key features of Smartsupp include:Real-time visitor monitoring - Track visitors on your website and...

Callbell

Callbell is a feature-rich cloud-based call center software designed for small and medium businesses. It enables companies to set up a professional call center in minutes without investing in any hardware or telephony infrastructure.Key features of Callbell include:Auto attendant - Automated interactive voice response system that routes calls...

Chaskiq

Chaskiq is an open-source customer service and support platform that provides similar functionality as Intercom. It allows businesses to have conversations with customers across multiple channels including live chat, email, messaging platforms, and more.Some key features of Chaskiq include:Interactive chatbots for automated conversationsTeam inbox for managing support ticketsKnowledge...

HumanFirst

HumanFirst is a cloud-based customer service software designed to help companies deliver more empathetic and personalized support experiences. The platform analyzes customer conversations in real-time to detect sentiment, intent, and key phrases. It then provides agents with guidance on how to respond appropriately based on the customer's emotional state.Key...