JivoChat vs Chaskiq

Struggling to choose between JivoChat and Chaskiq? Both products offer unique advantages, making it a tough decision.

JivoChat is a Social & Communications solution with tags like live-chat, chatbots, realtime, visitor-monitoring.

It boasts features such as Real-time visitor monitoring, Chatbots, Emoji support, File sharing, Team inbox, Customizable chat widget, Visitor profiles, Canned responses, Mobile apps, Integrations and pros including Easy to use interface, Comprehensive features, Good value for money, Great customer support, Customizable and flexible.

On the other hand, Chaskiq is a Social & Communications product tagged with live-chat, email, messaging, customer-support.

Its standout features include Live Chat, Email Marketing, Help Desk, Knowledge Base, Conversation Funnels, Team Inboxes, Automation, Integrations, Custom Bots, Real-Time Analytics, and it shines with pros like Open source and self-hosted, Highly customizable, Good selection of features, Active development community, Affordable pricing.

Feature	JivoChat	Chaskiq
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

JivoChat

Description: JivoChat is a live chat software that allows websites to communicate with visitors in real-time. It has features like real-time visitor monitoring, chatbots, emoji support, file sharing, and more.

Chaskiq

Description: Chaskiq is an open-source alternative to Intercom, providing similar features for managing conversations with customers. It allows businesses to communicate with customers via live chat, email, and messaging platforms.

Key Features Comparison

JivoChat Features

• Real-time visitor monitoring
• Chatbots
• Emoji support
• File sharing
• Team inbox
• Customizable chat widget
• Visitor profiles
• Canned responses
• Mobile apps
• Integrations

Chaskiq Features

• Live Chat
• Email Marketing
• Help Desk
• Knowledge Base
• Conversation Funnels
• Team Inboxes
• Automation
• Integrations
• Custom Bots
• Real-Time Analytics

Pros & Cons Analysis

JivoChat

Pros

• Easy to use interface
• Comprehensive features
• Good value for money
• Great customer support
• Customizable and flexible

Cons

• Can be pricey for larger teams
• Mobile app lacks some desktop features
• Third-party integrations can be limited

Chaskiq

Pros

• Open source and self-hosted
• Highly customizable
• Good selection of features
• Active development community
• Affordable pricing

Cons

• Steeper learning curve than SaaS alternatives
• Limited native integrations
• Less polished UI than competitors
• Lacks some advanced features of paid tools

Pricing Comparison

JivoChat

• Freemium
• Subscription-Based

Chaskiq

• Open Source
• Freemium
• Custom Pricing