Chaport vs JivoChat

Struggling to choose between Chaport and JivoChat? Both products offer unique advantages, making it a tough decision.

Chaport is a Online Services solution with tags like chat, chatbot, live-chat, analytics, realtime.

It boasts features such as Unlimited agents, Canned responses, Chatbot integration, File sharing, Real-time analytics and pros including Easy to use interface, Integrates with popular CRM and helpdesk tools, Provides detailed analytics and reports.

On the other hand, JivoChat is a Social & Communications product tagged with live-chat, chatbots, realtime, visitor-monitoring.

Its standout features include Real-time visitor monitoring, Chatbots, Emoji support, File sharing, Team inbox, Customizable chat widget, Visitor profiles, Canned responses, Mobile apps, Integrations, and it shines with pros like Easy to use interface, Comprehensive features, Good value for money, Great customer support, Customizable and flexible.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Chaport

Chaport

Chaport is a live chat and chatbot software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbot integration, file sharing, and real-time analytics.

Categories:
chat chatbot live-chat analytics realtime

Chaport Features

  1. Unlimited agents
  2. Canned responses
  3. Chatbot integration
  4. File sharing
  5. Real-time analytics

Pricing

  • Subscription-Based

Pros

Easy to use interface

Integrates with popular CRM and helpdesk tools

Provides detailed analytics and reports

Cons

Limited customization options for chatbot

Can be pricey for larger teams

Mobile app needs improvement


JivoChat

JivoChat

JivoChat is a live chat software that allows websites to communicate with visitors in real-time. It has features like real-time visitor monitoring, chatbots, emoji support, file sharing, and more.

Categories:
live-chat chatbots realtime visitor-monitoring

JivoChat Features

  1. Real-time visitor monitoring
  2. Chatbots
  3. Emoji support
  4. File sharing
  5. Team inbox
  6. Customizable chat widget
  7. Visitor profiles
  8. Canned responses
  9. Mobile apps
  10. Integrations

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Comprehensive features

Good value for money

Great customer support

Customizable and flexible

Cons

Can be pricey for larger teams

Mobile app lacks some desktop features

Third-party integrations can be limited