Fibotalk live chat
Fibotalk live chat is a customizable live chat and messaging software for websites. It allows real-time conversations between businesses and website visitors to improve customer support.
live-chat
messaging
customer-support
realtime
website
Fibotalk Live Chat
Customizable live chat and messaging software for websites, enabling real-time conversations to enhance customer support.
What is Fibotalk live chat?
Fibotalk live chat is a feature-rich yet easy-to-use live chat and messaging software designed for websites of all sizes. It enables real-time conversations between businesses and website visitors to provide instant support and boost sales.
With Fibotalk, you can have unlimited agents handling chats simultaneously. It offers complete flexibility to customize the widget themes and color schemes to match your branding. The chat widget is mobile-responsive and looks great on all devices.
Notable features of Fibotalk include:
- Instant answers to visitor queries via live chat, eliminating wait times
- Proactive invitations to start conversations when someone lands on your site
- Visitor info such as location and page visited to provide personalized service
- Chat transfers between agents for consultation
- Customizable canned responses to answer FAQs instantly
- Chat transcripts saved to CRM for future reference
- Powerful analytics on chat metrics like wait times, response times, etc.
With its easy setup, flexible plans and excellent features, Fibotalk is a great live chat software for websites looking to engage visitors in real-time and deliver exceptional customer service.
Fibotalk live chat Features
Features
- Real-time live chat
- Team inbox for managing conversations
- Visitor tracking
- Customizable chat widget
- Chatbot integration
- Canned responses
- Visitor profiles
- Chat transcripts
- Mobile app
- Third-party integrations
Pricing
- Freemium
- Subscription-Based
Pros
Easy to set up and use
Flexible and customizable
Helps improve customer engagement
Increases sales conversions
24/7 live chat support
Affordable pricing
Cons
Can be resource intensive for very high traffic sites
Limited features in free plan
Third-party integrations cost extra
No call center functionality
Official Links
The Best Fibotalk live chat Alternatives
Top Social & Communications and Live Chat and other similar apps like Fibotalk live chat
Here are some alternatives to Fibotalk live chat:
Suggest an alternative ❐
Chatwoot
Chatwoot is an open-source customer engagement platform and live chat application for sales and support teams. It provides businesses with the ability to connect with visitors and customers in real-time through their website, mobile app, or messaging platform.Some of the key features Chatwoot offers include:Unlimited agents - Allow an unlimited...
Tawk.to
tawk.to is a popular free live chat software designed for websites to communicate with visitors in real-time. Some key features of tawk.to include:Easy setup without needing to download any software - it can be embedded right into a websiteCustomizable chat widgets to match a website's brandingVisitor analytics to understand chat...
Intercom
Intercom is a popular customer messaging and engagement platform used by over 25,000 businesses worldwide. It allows companies to communicate with customers directly within their own apps and websites via messaging channels like chat, email, and conversational bots.Key features of Intercom include:Messenger and in-app chat - Talk to customers in...
Zendesk Chat
Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.Key features of Zendesk Chat include:Live chat widget for websites and mobile appsMessaging...
LiveAgent
LiveAgent is a feature-rich cloud-based customer service software designed to help businesses deliver exceptional omni-channel customer support. It allows companies to interact with customers seamlessly across multiple communication channels including live chat, email, social media, SMS messaging, call center support, helpdesk ticketing system, and more from a unified agent desktop.Key...
UseResponse
UseResponse is a cloud-based customer service software designed to help support teams deliver exceptional customer experiences. Here are some key capabilities of UseResponse:Omnichannel Support - Support customers across multiple channels like email, live chat, social media, in-app messaging from one unified agent desktop.Ticket Management - Streamlines ticket assignment, prioritization, collaboration...
Userlike
Userlike is a cloud-based customer service software designed for small and medium sized businesses. It provides a suite of features to help companies support their customers across multiple channels.Some of the key features of Userlike include:Live chat - Chat widgets can be installed on company websites allowing customers to get...
Tidio
Tidio is a customizable live chat and messaging software designed for websites of all sizes. It enables real-time communication between website visitors and owners through features like live chat, chatbots, email messaging, and more.Key features of Tidio include:Live chat - Chat with visitors in real-time via fully customizable chat boxes.Chatbots...
Smartsupp
Smartsupp is a feature-rich live chat and customer support software designed for businesses of all sizes. It enables companies to engage with website visitors in real-time through chat conversations, audio/video calls, and co-browsing sessions.Key features of Smartsupp include:Real-time visitor monitoring - Track visitors on your website and see their location,...
Callbell
Callbell is a feature-rich cloud-based call center software designed for small and medium businesses. It enables companies to set up a professional call center in minutes without investing in any hardware or telephony infrastructure.Key features of Callbell include:Auto attendant - Automated interactive voice response system that routes calls to the...
Chaskiq
Chaskiq is an open-source customer service and support platform that provides similar functionality as Intercom. It allows businesses to have conversations with customers across multiple channels including live chat, email, messaging platforms, and more.Some key features of Chaskiq include:Interactive chatbots for automated conversationsTeam inbox for managing support ticketsKnowledge base to...
