What is Fibotalk live chat?
Fibotalk live chat is a feature-rich yet easy-to-use live chat and messaging software designed for websites of all sizes. It enables real-time conversations between businesses and website visitors to provide instant support and boost sales.
With Fibotalk, you can have unlimited agents handling chats simultaneously. It offers complete flexibility to customize the widget themes and color schemes to match your branding. The chat widget is mobile-responsive and looks great on all devices.
Notable features of Fibotalk include:
- Instant answers to visitor queries via live chat, eliminating wait times
- Proactive invitations to start conversations when someone lands on your site
- Visitor info such as location and page visited to provide personalized service
- Chat transfers between agents for consultation
- Customizable canned responses to answer FAQs instantly
- Chat transcripts saved to CRM for future reference
- Powerful analytics on chat metrics like wait times, response times, etc.
With its easy setup, flexible plans and excellent features, Fibotalk is a great live chat software for websites looking to engage visitors in real-time and deliver exceptional customer service.