tawk.to vs Fibotalk live chat

Struggling to choose between tawk.to and Fibotalk live chat? Both products offer unique advantages, making it a tough decision.

tawk.to is a Online Services solution with tags like chat, live-chat, customer-support.

It boasts features such as Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations and pros including Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

On the other hand, Fibotalk live chat is a Social & Communications product tagged with live-chat, messaging, customer-support, realtime, website.

Its standout features include Real-time live chat, Team inbox for managing conversations, Visitor tracking, Customizable chat widget, Chatbot integration, Canned responses, Visitor profiles, Chat transcripts, Mobile app, Third-party integrations, and it shines with pros like Easy to set up and use, Flexible and customizable, Helps improve customer engagement, Increases sales conversions, 24/7 live chat support, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

tawk.to

tawk.to

tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Categories:
chat live-chat customer-support

Tawk.to Features

  1. Real-time messaging
  2. Customizable widgets
  3. Visitor analytics
  4. Multi-agent support
  5. File sharing
  6. Canned responses
  7. Mobile app
  8. Third-party integrations

Pricing

  • Freemium

Pros

Free basic plan

Easy to set up

No downloads required

Customizable interface

Good for small businesses

Cons

Limited features in free version

Can be slow at times

No video/voice calling

Limited customization in free plan


Fibotalk live chat

Fibotalk live chat

Fibotalk live chat is a customizable live chat and messaging software for websites. It allows real-time conversations between businesses and website visitors to improve customer support.

Categories:
live-chat messaging customer-support realtime website

Fibotalk live chat Features

  1. Real-time live chat
  2. Team inbox for managing conversations
  3. Visitor tracking
  4. Customizable chat widget
  5. Chatbot integration
  6. Canned responses
  7. Visitor profiles
  8. Chat transcripts
  9. Mobile app
  10. Third-party integrations

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Flexible and customizable

Helps improve customer engagement

Increases sales conversions

24/7 live chat support

Affordable pricing

Cons

Can be resource intensive for very high traffic sites

Limited features in free plan

Third-party integrations cost extra

No call center functionality