Live Chat Suite
Live Chat Suite is a live chat and help desk software that allows businesses to communicate with website visitors in real-time. It offers features like unlimited agents, canned responses, visitor monitoring, and integrations with popular apps.
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Live Chat Suite: Real-Time Live Chat and Help Desk Software for Businesses
Live Chat Suite is a live chat and help desk software that allows businesses to communicate with website visitors in real-time. It offers features like unlimited agents, canned responses, visitor monitoring, and integrations with popular apps.
What is Live Chat Suite?
Live Chat Suite is a feature-rich yet affordable live chat and help desk software solution designed for small and medium-sized businesses. It allows companies to engage with visitors in real-time through live chat, email, social media, and more to improve sales and customer satisfaction.
Key features of Live Chat Suite include:
- Unlimited agents - Add as many chat agents as you need for free
- Canned responses - Create pre-defined chat messages and greetings to speed up response times
- Visitor monitoring - See what visitors are typing before they send their messages
- Real-time analytics - Track chat metrics like number of chats, wait times, resolutions etc.
- Customizable widget - Match your brand colors and adjust the position, size etc.
- Mobile app - Chat with visitors on-the-go from your smartphone
- Integration with popular apps - Connect to sales, support, and marketing tools
Live Chat Suite offers monthly and annual subscription plans to meet different business budgets. It provides reliable live chat software with responsive customer support at an affordable price point compared to more complex solutions.
Live Chat Suite Features
Features
- Unlimited agents
- Canned responses
- Visitor monitoring
- Integrations with popular apps
- Real-time chat
- Ticketing system
- Chatbots
- Visitor info gathering
- File sharing
- Customizable interface
Pricing
- Freemium
- Subscription-Based
Pros
Easy to use interface
Very affordable pricing
Good selection of features
Integrates with many tools
Good for small businesses
Cons
Lacks some advanced features
Mobile app could be better
Analytics could be more powerful
No video/voice chat
Official Links
The Best Live Chat Suite Alternatives
Top Social & Communications and Live Chat and other similar apps like Live Chat Suite
Here are some alternatives to Live Chat Suite:
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