Tiledesk vs Chaskiq

Struggling to choose between Tiledesk and Chaskiq? Both products offer unique advantages, making it a tough decision.

Tiledesk is a Social & Communications solution with tags like chat, live-chat, chatbot, customer-support.

It boasts features such as Live chat, Chatbots, Knowledge base, Ticketing system, Team inbox, Real-time analytics and pros including Open source, Free basic plan available, Easy to integrate, Customizable interface, Multi-channel support.

On the other hand, Chaskiq is a Social & Communications product tagged with live-chat, email, messaging, customer-support.

Its standout features include Live Chat, Email Marketing, Help Desk, Knowledge Base, Conversation Funnels, Team Inboxes, Automation, Integrations, Custom Bots, Real-Time Analytics, and it shines with pros like Open source and self-hosted, Highly customizable, Good selection of features, Active development community, Affordable pricing.

Feature	Tiledesk	Chaskiq
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Tiledesk

Description: Tiledesk is an open-source live chat and chatbot software for websites. It enables real-time customer support and automated conversations to improve customer experience.

Chaskiq

Description: Chaskiq is an open-source alternative to Intercom, providing similar features for managing conversations with customers. It allows businesses to communicate with customers via live chat, email, and messaging platforms.

Key Features Comparison

Tiledesk Features

• Live chat
• Chatbots
• Knowledge base
• Ticketing system
• Team inbox
• Real-time analytics

Chaskiq Features

• Live Chat
• Email Marketing
• Help Desk
• Knowledge Base
• Conversation Funnels
• Team Inboxes
• Automation
• Integrations
• Custom Bots
• Real-Time Analytics

Pros & Cons Analysis

Tiledesk

Pros

• Open source
• Free basic plan available
• Easy to integrate
• Customizable interface
• Multi-channel support

Cons

• Limited features in free version
• Can be complex for non-technical users
• Limited customization in free plan

Chaskiq

Pros

• Open source and self-hosted
• Highly customizable
• Good selection of features
• Active development community
• Affordable pricing

Cons

• Steeper learning curve than SaaS alternatives
• Limited native integrations
• Less polished UI than competitors
• Lacks some advanced features of paid tools

Pricing Comparison

Tiledesk

• Freemium
• Subscription-Based

Chaskiq

• Open Source
• Freemium
• Custom Pricing