Tiledesk

Tiledesk is an open-source live chat and chatbot software for websites. It enables real-time customer support and automated conversations to improve customer experience.

Tiledesk alternatives ➤

What is Tiledesk?

Tiledesk is an open-source live chat and chatbot platform designed for websites. It provides the tools to have real-time conversations with website visitors and automate responses to frequently asked questions.

As an open-source software, Tiledesk is free to download, install, and modify. It offers an easy-to-use admin dashboard to manage chat agents, monitor conversations, customize the chat widget code, and view analytics.

Key features of Tiledesk include:

Live chat widget - Add a customizable chat widget to your website for agents to have real-time conversations with visitors.
Chatbot tool - Build a knowledge base and let an AI chatbot automatically answer FAQs when agents are unavailable.
Agent management - Assign roles to agents, monitor their availability, transfer chats between agents.
Conversation history - Store chat history, transcripts, notes for future reference and analytics.
Customizable - Choose chat widget theme colors, bot avatars, modify source code.
Mobile-ready - Tilechat widget works well on mobile and desktop.
Analytics - Track key live chat performance metrics to improve customer support.

With its balance of human and bot conversational support, Tiledesk helps enhance customer experience on websites at an affordable price.

Official Links

Official Website
www.tiledesk.com

The Best Tiledesk Alternatives

Top Apps like Tiledesk

Chatwoot, Intercom, Zendesk Chat, Tidio , Froged, Chaskiq are some alternatives to Tiledesk.

Sugggest an alternative ❐

Chatwoot

Chatwoot is an open-source customer engagement platform and live chat application for sales and support teams. It provides businesses with the ability to connect with visitors and customers in real-time through their website, mobile app, or messaging platform.Some of the key features Chatwoot offers include:Unlimited agents - Allow...

Intercom

Intercom is a popular customer messaging and engagement platform used by over 25,000 businesses worldwide. It allows companies to communicate with customers directly within their own apps and websites via messaging channels like chat, email, and conversational bots.Key features of Intercom include:Messenger and in-app chat - Talk to customers...

Zendesk Chat

Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.Key features of Zendesk Chat include:Live chat widget for websites and...

Tidio

Tidio is a customizable live chat and messaging software designed for websites of all sizes. It enables real-time communication between website visitors and owners through features like live chat, chatbots, email messaging, and more.Key features of Tidio include:Live chat - Chat with visitors in real-time via fully customizable...

Froged

Froged is an open source blog publishing application built on the Laravel PHP framework. It allows bloggers and writers to easily write, organize, and publish articles and blog posts through an intuitive web interface.Some key features of Froged include:Post writing and editing using a WYSIWYG editorMedia management for...

Chaskiq

Chaskiq is an open-source customer service and support platform that provides similar functionality as Intercom. It allows businesses to have conversations with customers across multiple channels including live chat, email, messaging platforms, and more.Some key features of Chaskiq include:Interactive chatbots for automated conversationsTeam inbox for managing support ticketsKnowledge...