Comm100 Live Chat vs Chaskiq

Struggling to choose between Comm100 Live Chat and Chaskiq? Both products offer unique advantages, making it a tough decision.

Comm100 Live Chat is a Social & Communications solution with tags like live-chat, customer-service, help-desk, email-management, realtime-communication.

It boasts features such as Real-time live chat, Chatbot automation, Visitor monitoring, Chat transfer, Chat surveys, Chat templates, Customizable chat widget, Agent collaboration, Reporting and analytics and pros including Easy to use interface, Comprehensive features, Good value for money, Great customer support, Highly customizable.

On the other hand, Chaskiq is a Social & Communications product tagged with live-chat, email, messaging, customer-support.

Its standout features include Live Chat, Email Marketing, Help Desk, Knowledge Base, Conversation Funnels, Team Inboxes, Automation, Integrations, Custom Bots, Real-Time Analytics, and it shines with pros like Open source and self-hosted, Highly customizable, Good selection of features, Active development community, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Comm100 Live Chat

Comm100 Live Chat

Comm100 Live Chat is a customer service software that provides live chat, email management, and help desk features for companies to communicate with customers in real-time. It's an easy-to-use and customizable solution for small businesses.

Categories:
live-chat customer-service help-desk email-management realtime-communication

Comm100 Live Chat Features

  1. Real-time live chat
  2. Chatbot automation
  3. Visitor monitoring
  4. Chat transfer
  5. Chat surveys
  6. Chat templates
  7. Customizable chat widget
  8. Agent collaboration
  9. Reporting and analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Comprehensive features

Good value for money

Great customer support

Highly customizable

Cons

Can be pricey for larger teams

Some limitations in free plan

Integration with other software can be tricky


Chaskiq

Chaskiq

Chaskiq is an open-source alternative to Intercom, providing similar features for managing conversations with customers. It allows businesses to communicate with customers via live chat, email, and messaging platforms.

Categories:
live-chat email messaging customer-support

Chaskiq Features

  1. Live Chat
  2. Email Marketing
  3. Help Desk
  4. Knowledge Base
  5. Conversation Funnels
  6. Team Inboxes
  7. Automation
  8. Integrations
  9. Custom Bots
  10. Real-Time Analytics

Pricing

  • Open Source
  • Freemium
  • Custom Pricing

Pros

Open source and self-hosted

Highly customizable

Good selection of features

Active development community

Affordable pricing

Cons

Steeper learning curve than SaaS alternatives

Limited native integrations

Less polished UI than competitors

Lacks some advanced features of paid tools