Comm100 Live Chat vs Chaskiq

Struggling to choose between Comm100 Live Chat and Chaskiq? Both products offer unique advantages, making it a tough decision.

Comm100 Live Chat is a Social & Communications solution with tags like live-chat, customer-service, help-desk, email-management, realtime-communication.

It boasts features such as Real-time live chat, Chatbot automation, Visitor monitoring, Chat transfer, Chat surveys, Chat templates, Customizable chat widget, Agent collaboration, Reporting and analytics and pros including Easy to use interface, Comprehensive features, Good value for money, Great customer support, Highly customizable.

On the other hand, Chaskiq is a Social & Communications product tagged with live-chat, email, messaging, customer-support.

Its standout features include Live Chat, Email Marketing, Help Desk, Knowledge Base, Conversation Funnels, Team Inboxes, Automation, Integrations, Custom Bots, Real-Time Analytics, and it shines with pros like Open source and self-hosted, Highly customizable, Good selection of features, Active development community, Affordable pricing.

Feature	Comm100 Live Chat	Chaskiq
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Comm100 Live Chat

Description: Comm100 Live Chat is a customer service software that provides live chat, email management, and help desk features for companies to communicate with customers in real-time. It's an easy-to-use and customizable solution for small businesses.

Chaskiq

Description: Chaskiq is an open-source alternative to Intercom, providing similar features for managing conversations with customers. It allows businesses to communicate with customers via live chat, email, and messaging platforms.

Key Features Comparison

Comm100 Live Chat Features

• Real-time live chat
• Chatbot automation
• Visitor monitoring
• Chat transfer
• Chat surveys
• Chat templates
• Customizable chat widget
• Agent collaboration
• Reporting and analytics

Chaskiq Features

• Live Chat
• Email Marketing
• Help Desk
• Knowledge Base
• Conversation Funnels
• Team Inboxes
• Automation
• Integrations
• Custom Bots
• Real-Time Analytics

Pros & Cons Analysis

Comm100 Live Chat

Pros

• Easy to use interface
• Comprehensive features
• Good value for money
• Great customer support
• Highly customizable

Cons

• Can be pricey for larger teams
• Some limitations in free plan
• Integration with other software can be tricky

Chaskiq

Pros

• Open source and self-hosted
• Highly customizable
• Good selection of features
• Active development community
• Affordable pricing

Cons

• Steeper learning curve than SaaS alternatives
• Limited native integrations
• Less polished UI than competitors
• Lacks some advanced features of paid tools

Pricing Comparison

Comm100 Live Chat

• Freemium
• Subscription-Based

Chaskiq

• Open Source
• Freemium
• Custom Pricing