Live Chat Suite vs Chaskiq

Struggling to choose between Live Chat Suite and Chaskiq? Both products offer unique advantages, making it a tough decision.

Live Chat Suite is a Social & Communications solution with tags like live-chat, help-desk, customer-support, visitor-monitoring, realtime-communication.

It boasts features such as Unlimited agents, Canned responses, Visitor monitoring, Integrations with popular apps, Real-time chat, Ticketing system, Chatbots, Visitor info gathering, File sharing, Customizable interface and pros including Easy to use interface, Very affordable pricing, Good selection of features, Integrates with many tools, Good for small businesses.

On the other hand, Chaskiq is a Social & Communications product tagged with live-chat, email, messaging, customer-support.

Its standout features include Live Chat, Email Marketing, Help Desk, Knowledge Base, Conversation Funnels, Team Inboxes, Automation, Integrations, Custom Bots, Real-Time Analytics, and it shines with pros like Open source and self-hosted, Highly customizable, Good selection of features, Active development community, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Live Chat Suite

Live Chat Suite

Live Chat Suite is a live chat and help desk software that allows businesses to communicate with website visitors in real-time. It offers features like unlimited agents, canned responses, visitor monitoring, and integrations with popular apps.

Categories:
live-chat help-desk customer-support visitor-monitoring realtime-communication

Live Chat Suite Features

  1. Unlimited agents
  2. Canned responses
  3. Visitor monitoring
  4. Integrations with popular apps
  5. Real-time chat
  6. Ticketing system
  7. Chatbots
  8. Visitor info gathering
  9. File sharing
  10. Customizable interface

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Very affordable pricing

Good selection of features

Integrates with many tools

Good for small businesses

Cons

Lacks some advanced features

Mobile app could be better

Analytics could be more powerful

No video/voice chat


Chaskiq

Chaskiq

Chaskiq is an open-source alternative to Intercom, providing similar features for managing conversations with customers. It allows businesses to communicate with customers via live chat, email, and messaging platforms.

Categories:
live-chat email messaging customer-support

Chaskiq Features

  1. Live Chat
  2. Email Marketing
  3. Help Desk
  4. Knowledge Base
  5. Conversation Funnels
  6. Team Inboxes
  7. Automation
  8. Integrations
  9. Custom Bots
  10. Real-Time Analytics

Pricing

  • Open Source
  • Freemium
  • Custom Pricing

Pros

Open source and self-hosted

Highly customizable

Good selection of features

Active development community

Affordable pricing

Cons

Steeper learning curve than SaaS alternatives

Limited native integrations

Less polished UI than competitors

Lacks some advanced features of paid tools