AskMe Chat is a customer service chat platform that allows companies to have live conversations with customers on their website. It has features like real-time visitor tracking, chat transfer between agents, canned responses, and integrations with popular CRM and help desk tools.
Real-time visitor tracking, chat transfer between agents, canned responses, and integrations with popular CRM and help desk tools
What is AskMe Chat?
AskMe Chat is a customizable live chat software designed for customer service teams. It enables real-time conversations between customers and support agents directly on company websites.
Key features of AskMe Chat include:
Real-time visitor tracking to see who is browsing your site
Chat transfer between agents for seamless hand-offs
Canned responses to quickly share common answers
Mobile-optimized interface for chatting on any device
Integration with popular CRM and help desk platforms
Customizable chat box design to match company branding
Transcripts and reporting to analyze chat performance
Proactive invitations to engage visitors
Multi-lingual support
AskMe Chat aims to provide exceptional customer experiences by facilitating fast, personalized, and effective live chats. Its intuitive admin makes it easy for businesses to monitor chat operations and optimize their approach. With its focus on enterprise-grade security and reliability, AskMe Chat is a customer service solution built for scale.
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