What is AskMe Chat?
AskMe Chat is a customizable live chat software designed for customer service teams. It enables real-time conversations between customers and support agents directly on company websites.
Key features of AskMe Chat include:
- Real-time visitor tracking to see who is browsing your site
- Chat transfer between agents for seamless hand-offs
- Canned responses to quickly share common answers
- Mobile-optimized interface for chatting on any device
- Integration with popular CRM and help desk platforms
- Customizable chat box design to match company branding
- Transcripts and reporting to analyze chat performance
- Proactive invitations to engage visitors
- Multi-lingual support
AskMe Chat aims to provide exceptional customer experiences by facilitating fast, personalized, and effective live chats. Its intuitive admin makes it easy for businesses to monitor chat operations and optimize their approach. With its focus on enterprise-grade security and reliability, AskMe Chat is a customer service solution built for scale.