AskMe Chat

AskMe Chat

AskMe Chat is a customer service chat platform that allows companies to have live conversations with customers on their website. It has features like real-time visitor tracking, chat transfer between agents, canned responses, and integrations with popular CRM and help desk tools.
AskMe Chat image
chat live-chat customer-service conversations messaging agents

AskMe Chat: Customer Service Chat Platform

Real-time visitor tracking, chat transfer between agents, canned responses, and integrations with popular CRM and help desk tools

What is AskMe Chat?

AskMe Chat is a customizable live chat software designed for customer service teams. It enables real-time conversations between customers and support agents directly on company websites.

Key features of AskMe Chat include:

  • Real-time visitor tracking to see who is browsing your site
  • Chat transfer between agents for seamless hand-offs
  • Canned responses to quickly share common answers
  • Mobile-optimized interface for chatting on any device
  • Integration with popular CRM and help desk platforms
  • Customizable chat box design to match company branding
  • Transcripts and reporting to analyze chat performance
  • Proactive invitations to engage visitors
  • Multi-lingual support

AskMe Chat aims to provide exceptional customer experiences by facilitating fast, personalized, and effective live chats. Its intuitive admin makes it easy for businesses to monitor chat operations and optimize their approach. With its focus on enterprise-grade security and reliability, AskMe Chat is a customer service solution built for scale.

AskMe Chat Features

Features

  1. Real-time visitor tracking
  2. Chat transfer between agents
  3. Canned responses
  4. Integrations with CRM and help desk tools

Pricing

  • Subscription-Based

Pros

Improves customer engagement

Provides quick customer support

Increases sales conversions

Cons

Can be expensive for small businesses

Requires training for agents

Potential for long wait times if understaffed


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