Freshchat vs AskMe Chat

Struggling to choose between Freshchat and AskMe Chat? Both products offer unique advantages, making it a tough decision.

Freshchat is a Social & Communications solution with tags like live-chat, bots, shared-inboxes, automation-workflows, customer-engagement.

It boasts features such as Live Chat, Shared Inboxes, Automation Workflows, Bots, Team Inbox, Conversation Routing, Canned Responses, Visitor Info, Real-time Analytics and pros including Easy to use interface, Omnichannel support, Built-in CRM, Mobile app for agents, Powerful automation.

On the other hand, AskMe Chat is a Online Services product tagged with chat, live-chat, customer-service, conversations, messaging, agents.

Its standout features include Real-time visitor tracking, Chat transfer between agents, Canned responses, Integrations with CRM and help desk tools, and it shines with pros like Improves customer engagement, Provides quick customer support, Increases sales conversions.

Feature	Freshchat	AskMe Chat
Overall Score	N/A	N/A
Primary Category	Social & Communications	Online Services

Product Overview

Freshchat

Description: Freshchat is a customer engagement and support software designed for sales and support teams. It provides features like live chat, bots, shared inboxes, and automation workflows to help teams manage customer conversations across multiple channels.

AskMe Chat

Description: AskMe Chat is a customer service chat platform that allows companies to have live conversations with customers on their website. It has features like real-time visitor tracking, chat transfer between agents, canned responses, and integrations with popular CRM and help desk tools.

Key Features Comparison

Freshchat Features

• Live Chat
• Shared Inboxes
• Automation Workflows
• Bots
• Team Inbox
• Conversation Routing
• Canned Responses
• Visitor Info
• Real-time Analytics

AskMe Chat Features

• Real-time visitor tracking
• Chat transfer between agents
• Canned responses
• Integrations with CRM and help desk tools

Pros & Cons Analysis

Freshchat

Pros

• Easy to use interface
• Omnichannel support
• Built-in CRM
• Mobile app for agents
• Powerful automation

Cons

• Limited third-party integrations
• No phone support
• Can be pricey for small businesses

AskMe Chat

Pros

• Improves customer engagement
• Provides quick customer support
• Increases sales conversions

Cons

• Can be expensive for small businesses
• Requires training for agents
• Potential for long wait times if understaffed

Pricing Comparison

Freshchat

• Freemium
• Subscription-Based

AskMe Chat

• Subscription-Based