What is Richpanel?
Richpanel is a user experience analytics software used for understanding how users interact with websites and mobile apps. It provides visual insights to identify usability issues, improve conversions, and enhance customer experience.
Some key features of Richpanel include:
- Session recordings - Record actual user sessions to see struggles first-hand and identify areas for optimization.
- Heatmaps - Visualize clicks, taps, and scrolls to see what users are engaging with.
- Funnels - Analyze conversion funnels to find drop-off points and improve flows.
- Form analytics - Understand form usage and pinpoint issues preventing form completion.
- User segmentation - Break data into user groups to uncover issues specific groups are facing.
- Surveys and polls - Get qualitative feedback directly from users to supplement analytics data.
Richpanel makes UX analytics easy to interpret and act upon. The visual data and insights into user behavior empower product and UX teams to continually refine site and app experience. It integrates with popular tools like Google Analytics as well.