User.com

User.com

User.com is a user research and usability testing platform that allows product teams to get feedback from real users during product development. It provides access to a network of vetted research participants to conduct moderated and unmoderated remote user tests, first-click tes
User.com image
user-testing usability-testing user-research remote-testing feedback

User.com: User Research and Usability Testing Platform

User.com is a user research and usability testing platform that allows product teams to get feedback from real users during product development. It provides access to a network of vetted research participants to conduct moderated and unmoderated remote user tests, first-click tests, preference tests, 5-second tests, design surveys, and more.

What is User.com?

User.com is a leading user research and usability testing platform used by product teams across various industries. It aims to help teams validate product ideas faster by connecting them with target users for quick yet insightful feedback.

Some key capabilities and benefits of User.com include:

  • Access to network of over 1 million qualified research participants across 150+ countries
  • Ability to conduct moderated and unmoderated remote user interviews, first-click tests, preference tests, design surveys, concept tests, prototyping tests, and more
  • AI-powered test analysis that identifies user struggle points and provides suggestions automatically
  • Flexible participant targeting with screening, custom profiling questions, and access to participant hive
  • Collaboration features like sharing filters, templates, reports and ability to include stakeholders in test results
  • Integrations with popular design, research and analytics tools like Figma, Miro, Zoom, Lookback, Hotjar, etc.
  • Dedicated research expertise and support throughout the end-to-end user testing process

With its comprehensive capabilities, User.com strives to provide product teams with the fastest and most effective way to gain user insights that can help accelerate product development.

User.com Features

Features

  1. Remote user testing
  2. Moderated and unmoderated user tests
  3. First-click tests
  4. Preference tests
  5. 5-second tests
  6. Design surveys
  7. Access to a network of vetted research participants

Pricing

  • Subscription-Based

Pros

Comprehensive user research and testing platform

Ability to get feedback from real users during product development

Access to a network of vetted research participants

Supports a variety of test types (e.g., moderated, unmoderated, first-click, preference, 5-second, design surveys)

Cons

Pricing may be higher than some alternatives

Limited customization options for test designs

Potential learning curve for users not familiar with user research methods


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