IAdvize
iAdvize is a conversational marketing platform that allows businesses to interact with customers in real-time through chat, voice, video, and messaging on websites, mobile apps, and messaging apps. It provides AI-powered bots, human takeover, and analytics.
chat
messaging
conversational-ai
customer-support
iAdvize: Conversational Marketing Platform
AI-powered bot creation, real-time customer interaction, and analytics for businesses on websites, mobile apps, and messaging apps
What is IAdvize?
iAdvize is a conversational marketing platform designed to help businesses connect with customers in real-time across various digital channels. It allows companies to engage website visitors through chat, voice, video calls, and messaging via their website, mobile apps, and popular messaging platforms.
Key features of iAdvize include:
- Live chat, voice, video, and messaging for real-time conversations with customers
- Bots with NLU (natural language understanding) capabilities to automate conversations when appropriate
- Seamless human takeover of bot conversations when needed
- Customer sentiment analysis and smart routing based on intent
- Analytics on key metrics like CSAT, average handling time, etc.
- Omnichannel engagement across websites, mobile apps, and messaging apps like WhatsApp
- Flexible account configuration and white label options
- Native integrations with leading CRM, analytics, marketing and sales tools
Overall, iAdvize provides the tools businesses need to increase conversion rates by fostering customer engagement through personalized, real-time conversations across digital channels. Its conversational marketing software combines the scale of AI-powered bots with human insight when necessary.
IAdvize Features
Features
- Real-time chat
- Omnichannel support
- Chatbot with AI
- Human agents
- Analytics and reporting
- Integration with CRM
- Customizable interface
Pricing
- Subscription-Based
Pros
Improves customer satisfaction
Increases sales conversions
Provides 24/7 availability
Scales conversations during high traffic
Provides insights into customer behavior
Cons
Can be expensive for small businesses
Setup and training is complex
Relies heavily on automation
Quality of chatbots varies
Official Links
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