What is Callback Tracker?
Callback Tracker is a customer relationship management (CRM) software application designed for small businesses to organize, track, and manage customer interactions. It allows users to log calls, meetings, tasks, notes, and other activities to keep a history of communications for each contact.
Some key features of Callback Tracker include:
- Contact Management - Store names, companies, phone numbers, emails, addresses, custom fields
- Call Logging - Log calls with timestamp, duration, notes, reminders for follow up
- Email Integration - Sync emails from Gmail, Outlook, Yahoo
- Reminders and Notifications - Schedule reminders and get notifications for timely follow up
- Reports and Analytics - View insights into call volume, response times, lead status
- Integration with Phone Systems - Integrate with popular VoIP business phone services
Callback Tracker is designed as an easy-to-use CRM solution for small businesses and teams that want to stay organized across their sales and customer service interactions. It has an intuitive interface to add new contacts, log activity, set reminders, view reports, and keep communication history all in one centralized platform accessible across devices.
While more lightweight than complex enterprise CRM platforms, Callback Tracker provides powerful features and integration suitable for most small businesses' needs without the high costs and learning curves of larger systems.
Chatwoot, Intercom, Getsitecontrol, CallRail, Callback24, LiveCall, Toky, Callpage, Tidio , Froged, Chaskiq, Upcall are some alternatives to Callback Tracker.