Callback24

Callback24 is a call tracking and routing platform that enables businesses to track incoming calls, route them intelligently, and get insights through real-time analytics. It provides customizable call flows, intelligent call routing rules, call recording, IVR menus, and integration with popular business systems.

Callback24 alternatives ➤

What is Callback24?

Callback24 is a cloud-based call tracking and call routing software designed for small and medium businesses. It enables companies to track phone calls, understand caller behavior, route calls intelligently, and integrate telephony data with other business systems.

Key features of Callback24 include:

Call tracking - Track number of calls, call duration, location, device details, and more. Gain insights into call performance through reports.
Intelligent call routing - Set up conditional routing rules and IVR menus to route calls based on time of day, department, caller ID, and other parameters.
Call recording - Record inbound and outbound calls for quality assurance, training purposes, and dispute resolution.
Integrations - Integrate telephony data with popular platforms like Salesforce, Zapier, Slack through Callback24's APIs and webhooks.
Customizable call flows - Build interactive voice menus with hold music, whisper messages, voicemail and more using an easy drag-and-drop interface.

Overall, Callback24 is an affordable and full-featured call tracking and analytics platform for SMBs looking to professionalize call management processes and glean strategic insights from phone-based interactions.

Official Links

Official Website
callback24.io

The Best Callback24 Alternatives

Top Apps like Callback24

Intercom, Getsitecontrol, Zendesk Chat, LiveCall, ProProfs Chat, Callpage, Froged, Callbell, LeadChat, GoSquared, Novocall, Callback Tracker are some alternatives to Callback24.

Sugggest an alternative ❐

Intercom

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Getsitecontrol

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Zendesk Chat

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LiveCall

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ProProfs Chat

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Callpage

Callpage is a cloud-based business phone system designed for small companies. It works as a virtual PBX, providing all the key features a business needs without requiring any on-site hardware.Key benefits of Callpage include:Easy web-based management - Set up call routing, IVR menus, extensions, and more through an...

Froged

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Callbell

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LeadChat

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GoSquared

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Novocall

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Callback Tracker

Callback Tracker is a customer relationship management (CRM) software application designed for small businesses to organize, track, and manage customer interactions. It allows users to log calls, meetings, tasks, notes, and other activities to keep a history of communications for each contact.Some key features of Callback Tracker include:Contact...