InstantChat.io vs Chaskiq

Struggling to choose between InstantChat.io and Chaskiq? Both products offer unique advantages, making it a tough decision.

InstantChat.io is a Social & Communications solution with tags like chat, live-chat, customer-support, realtime, messaging, open-source.

It boasts features such as Real-time messaging, Team inbox, Visitor tracking, Customizable widget, Third-party integrations and pros including Free and open source, Easy to set up and use, Good for small teams, Customizable and extensible.

On the other hand, Chaskiq is a Social & Communications product tagged with live-chat, email, messaging, customer-support.

Its standout features include Live Chat, Email Marketing, Help Desk, Knowledge Base, Conversation Funnels, Team Inboxes, Automation, Integrations, Custom Bots, Real-Time Analytics, and it shines with pros like Open source and self-hosted, Highly customizable, Good selection of features, Active development community, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

InstantChat.io

InstantChat.io

InstantChat.io is a free, open-source live chat software designed for websites. It enables real-time conversations between website visitors and agents to provide instant support and increase sales.

Categories:
Social & Communications Live Chat
chat live-chat customer-support realtime messaging open-source

InstantChat.io Features

  1. Real-time messaging
  2. Team inbox
  3. Visitor tracking
  4. Customizable widget
  5. Third-party integrations

Pricing

  • Open Source

Pros

Free and open source

Easy to set up and use

Good for small teams

Customizable and extensible

Cons

Limited features compared to paid options

Self-hosted can be complex

Not ideal for large teams

Chaskiq

Chaskiq

Chaskiq is an open-source alternative to Intercom, providing similar features for managing conversations with customers. It allows businesses to communicate with customers via live chat, email, and messaging platforms.

Categories:
Social & Communications Customer Engagement
live-chat email messaging customer-support

Chaskiq Features

  1. Live Chat
  2. Email Marketing
  3. Help Desk
  4. Knowledge Base
  5. Conversation Funnels
  6. Team Inboxes
  7. Automation
  8. Integrations
  9. Custom Bots
  10. Real-Time Analytics

Pricing

  • Open Source
  • Freemium
  • Custom Pricing

Pros

Open source and self-hosted

Highly customizable

Good selection of features

Active development community

Affordable pricing

Cons

Steeper learning curve than SaaS alternatives

Limited native integrations

Less polished UI than competitors

Lacks some advanced features of paid tools